ADDITIONAL INFORMATION

Job Number25097358
Job CategoryRooms & Guest Services Operations
LocationThe Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

ROLE OVERVIEW:

As an Executive Club Lounge Attendant, you will offer elevated service to guests in the Westin Club. Providing memorable experiences and genuine connections with Marriott Bonvoy members, VIP’s, high rate and regular guests alike. This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott’s world-renowned hospitality standards!

KEY RESPONSIBILITIES:

• Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere.
• Strong Team work to lead your section during busy period and supports team efforts ensuring smooth operations
• Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests’ satisfaction
• Assist with table setup, order taking and ensuring time delivery of orders
• Uphold brand values and ensure consistent delivery of high-quality service