WHO ARE BIC CONSOLIDATED?

We are a national, professional commercial cleaning business that have been around for over 45 years. We pride ourselves on the great relationships we have with our clients and staff; we set ourselves apart because we truly care and have a major focus on the development and recognition of our most valued asset; our people!
Job Description

THE ROLE

The Executive Contract Manager is responsible for overseeing the day-to-day cleaning operations, ensuring we meet our clients’ contractual needs. Working closely with building management and our onsite cleaning teams, you will be the face of our business and a key member of our management leadership team.
This role will be a full-time permanent position, located at a premium retail asset in the Greater Sydney area.

YOU WILL BE RESPONSIBLE FOR:

• Overseeing daily operations
• Ensure staffing needs and shift coverage needs are met,
• Training and mentoring team members,
• Building and maintain effective client relationships, managing client requests,
• Daily/Weekly KPI inspection,
• Preparation of reporting requirements,
• Responding to general cleaning, periodical, preventative and emergency incidents or queries,
• Actively promote a positive and safe work environment & compliance with all OH&S,
• Administration tasks as required.