Date Posted: 07/14/2025
Req ID: 44243
Faculty/Division: School of Management
Department: Joseph L. Rotman School of Management
Campus: St. George (Downtown Toronto)

ABOUT US:

The Rotman School of Management is part of the University of Toronto, a global centre of research and teaching excellence at the heart of Canada’s commercial capital. Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose: to create value for business and society. Visit rotman.utoronto.ca

ESSENTIAL QUALIFICATIONS:

• Bachelor’s Degree or acceptable combination of equivalent education and experience
• Minimum five years related administrative experience
• Highly developed sense ofcustomer service experience, general office and administrative experience
• Excellent project coordination and event management skills
• Knowledge of MS Office Suite (Word, Excel, PowerPoint) and comfortable using the internet and email
• Excellent communication skills, both verbal and written
• Superior organizational and time management skills
• Ability to prioritize and manage multiple tasks and meet deadlines
• Successful team player with sensitivity to various levels of expectation from corporate executives, faculty, staff and suppliers
• Able to work flexible hours, as some evening and weekend work may be required during peak periods
• Strong customer service orientation; able to establish credibility and trust with internal and external clients and to be recognized as a key point person who represents the office of the Executive Director

LIVED EXPERIENCE STATEMENT

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position

YOUR RESPONSIBILITIES WILL INCLUDE:

• Overseeing day-to-day operational needs of the unit
• Responding to enquiries within the defined scope of the role and redirecting as appropriate
• Responding to escalated complaints using informal negotiation skills
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Maintaining senior staff calendars
• Scheduling travel plans and requesting appropriate accommodations
• Writing routine documents and correspondence
• Preparing expense reimbursements

TO BE SUCCESSFUL IN THIS ROLE YOU WILL BE:

• Approachable
• Organized
• Possess a positive attitude
• Proactive
• Resourceful
  This is a 1 year term opportunity with the possibility of extension
  Closing Date: 07/25/2025, 11:59PM ET
  Employee Group: USW
  Appointment Type: Budget - Term
  Schedule: Full-Time