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Executive-Customer Care Voice-Inbound at EXL Talent Acquisition Team

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Care, Data Entry, Eligibility Verification, Benefit Verification, Effective Communication, Listening Skills, Soft Skills, Written Communication

Industry

Business Consulting and Services

Description

Answers questions to providers related to Benefit Plans, Claims and related topics To communicate effectively for additional information as needed by providers Perform accurate data entry Perform eligibility and benefit verification Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication

Responsibilities

The role involves answering questions from providers regarding Benefit Plans and Claims. It requires effective communication to gather additional information and perform accurate data entry.