STRATEGIC OPPORTUNITY

As part of our bold ambition to become the best-performing Regional Bank in America, we are seeking a visionary executive to lead the transformation of our digital ecosystem. This role is not just about managing platforms—it’s about redefining how data, artificial intelligence, and digital commerce converge to create a future-ready bank.
The Executive Director of Data, AI & eCommerce Transformation will be a key architect of our digital strategy, driving enterprise-wide innovation and customer-centric transformation. This leader will shape the strategic roadmap for eCommerce, data intelligence, and AI integration across the Consumer Regional Bank (CRB), ensuring that every digital interaction is frictionless, personalized, and value-generating.

REQUIRED QUALIFICATIONS

• Master’s Degree in Computer Science, Data Science, Business, or related field.
• 15+ years of executive experience in digital transformation, eCommerce leadership, and data strategy.
• Proven success in leading enterprise-scale digital initiatives with measurable business impact.
• Deep expertise in AI, analytics, and customer-centric digital platforms.

PREFERRED EXPERIENCE

• Financial services experience with exposure to marketing, risk, compliance, and customer experience.
• Strong understanding of UX/UI, digital customer journeys, and conversion optimization.
• Expertise in predictive modeling, personalization algorithms, and experimental design.
• Exceptional communication, stakeholder engagement, and executive presence.

WHY THIS ROLE MATTERS

This is a rare opportunity to lead a transformative journey at the intersection of technology, data, and customer experience. You will shape the future of digital banking, influence enterprise strategy, and leave a lasting legacy in how we serve our customers.
Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
Yes

This is a high-impact, enterprise-facing role requiring a seasoned transformation leader with a proven track record of driving digital reinvention at scale. The successful candidate will:

• Set and execute a bold vision for omnichannel digital engagement, integrating AI and data science into core banking experiences.
• Lead cross-functional transformation across product, technology, marketing, and operations to deliver measurable business outcomes.
• Serve as a strategic advisor to executive leadership, translating emerging technologies into competitive advantage.
• Champion a culture of innovation, agility, and data-driven decision-making across the organization