Executive Director - Digital Analytics Platforms & Measurement at JPMC Candidate Experience page

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Analytics, Adobe Analytics, Adobe Customer Journey Analytics, SaaS Platforms, Product Management, Stakeholder Management, Data Quality, Governance, Change Management, Data Privacy, Compliance, Strategic Leadership, Relationship Management, Training, Vendor Management, Analytics Measurement

Industry

Financial Services

Description

Driving enterprise transformation through innovative digital analytics leadership, platform excellence, and a culture of actionable insights. Job Summary As Executive Director in digital analytics team, you will lead the vision, strategy, and execution for enterprise-wide digital analytics measurement, ensuring measurement rigor and product excellence across Adobe Analytics, Adobe Customer Journey Analytics (CJA), and related SaaS tooling. You will drive the adoption, governance, and continuous improvement of analytics platforms supporting 150+ applications, shaping the future of data-driven decision-making at the firm. This is a highly visible leadership role, requiring strategic influence, cross-functional collaboration, and a passion for innovation in analytics. Job Responsibilities Setting and executing the long-term vision and strategy for digital analytics measurement and platform excellence, aligned with firmwide business objectives. Championing a culture of measurement rigor, data quality, and actionable insights across the organization. Serving as executive sponsor and thought leader for analytics measurement, representing the firm in industry forums and with external partners. Overseeing the full lifecycle management of Adobe Analytics, CJA, and related SaaS analytics tools to deliver maximum business value and user satisfaction. Leading the migration and integration strategy from Adobe Analytics to CJA, ensuring seamless transitions, data integrity, and minimal business disruption. Developing and maintaining strategic product roadmaps, managing prioritization of enhancements, and driving innovation in analytics capabilities. Establishing and enforcing enterprise-wide governance, standards, and best practices for analytics measurement, data quality, privacy, and compliance. Building and nurturing strong relationships with senior business leaders, technology partners, and product teams to drive alignment and platform adoption. Monitoring platform performance, usage, and adoption metrics to identify opportunities for improvement and drive initiatives that enhance reliability, scalability, and user experience. Overseeing the development and delivery of training, communication, and support programs, while representing the firm in external industry groups and thought leadership activities. Required Qualifications, Capabilities, and Skills Minimum 10 years of experience in product management, digital analytics, or related fields, with deep expertise in Adobe Analytics, Adobe Customer Journey Analytics, and SaaS analytics platforms. Proven track record as a Product Owner or Product Manager for enterprise-scale analytics platforms, including platform administration, stakeholder management, and lifecycle ownership. Demonstrated experience leading large-scale platform migrations, integrations, and upgrades in complex, global environments. Strong strategic leadership, stakeholder engagement, and relationship management skills, with a history of influencing at the executive level and driving adoption across large, diverse user groups. Expertise in establishing and enforcing governance, standards, and best practices for analytics measurement, data quality, privacy, and compliance. Excellent communication, training, and change management skills, with the ability to align and inspire cross-functional teams. Deep understanding of data privacy, security, and compliance requirements for analytics tools. Experience managing vendor relationships and SaaS contracts at scale. Preferred Qualifications, Capabilities, and Skills Advanced degree in a relevant field (e.g., Data Science, Computer Science, Business, Analytics). Experience supporting analytics platforms at enterprise scale (100+ applications or business units). Recognized thought leader in digital analytics, with active participation in industry forums, conferences, or professional communities. Certification in product management or analytics (e.g., Pragmatic Institute, Google Analytics IQ). Strong network of industry leaders and influencers in analytics and data measurement. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Responsibilities

The Executive Director will lead the vision, strategy, and execution for enterprise-wide digital analytics measurement, ensuring product excellence across various analytics platforms. This role involves championing a culture of measurement rigor and overseeing the lifecycle management of analytics tools to maximize business value.