Executive Director, Elite Banking at First Abu Dhabi Bank Pjsc

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

0.0

Posted On

13 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Acquisition, Sales Management, Relationship Management, Team Leadership, Investment Solutions, Credit Risk Assessment, Performance Management, Sales Strategy, Portfolio Quality, Stakeholder Engagement, Talent Development, Service Standards, Market Analysis, Proposal Preparation, Negotiation, Training

Industry

Banking

Description

Key Accountabilities: Supervision of Subordinates * Drives the Relationship Managers and mentors them towards client acquisition and sales of investment solutions. * Conducts regular huddles with sales staff and daily sales reviews. * Works closely with and provides guidance to the sales team throughout the sales process from client opportunity planning, client meetings, proposal preparation and negotiation, and ultimately deal close ensuring an efficient process. * Organizes and supervises the activities and work of subordinates to ensure that all work within the section is carried out in an efficient manner which is consistent with operating procedures and policy. * Monitors calling activity and diary check for appointments. * Provides on-the-job training and constructive feedback to subordinates to support their overall development * Identify sales staff for training, and manages staff issues including hiring and exits * Co-manages key client relationships and ensures best services standards at all times * Ensures treatment of clients is fair and suitable products are marketed to clients in a transparent manner * Scans competition on a regular basis * Motivates and encourages team for superior performance Customer Acquisition: * Achieves monthly acquisition volume in the assigned geographical territory and monitors productively targets. * Prepares a structured calling program to identify business opportunities and explore customer needs with the aim of matching the bank’s products. * Develops and manages the intermediary channel in assigned territory (intermediary channel partners, business consultants) for referring new and quality business to the bank. * Monitors the business operating environment with respect to market trends, interest rates, asset and liabilities positions, trade volume, credit facilities etc. on an on-going basis. * Improves quality of submissions. Relationship Management: * Monitors performance of the team and ensures achieving sales and retention level targets. * Maintains and enhances relationships with key customer accounts and prospective customers to ensure business continuity and growth. * Expands share of wallet from key clients. * Monitors the performance of all accounts assigned to the Relationship Managers on an on-going basis. * Provides regular updates to Head of Elite (Region) on performance of the accounts and on key market thrusts. * Ensures that the quality of the portfolio is maintained by reviewing all proposals, identifying and assessing all risk inherent in credit exposures. * Analyses the client’s financial statements, management practices etc. to assess the credit risk for the client and ensure that the credit quality of the portfolio is not compromised. * Recommends rejects or approves credit facilities, within prescribed limits, after a comprehensive analysis. * Ensures provision of high quality and timely service to clients. * Internal Collaboration: * Develops service level targets and manages the coordination of the section with other departments to meet client service expectations. * Engages with key stakeholders including Credit, Operations, Technology, Branches, etc. to deliver timely and effective level of client experience to our clients. * People Management Responsibilities: * Defines goals and key performance indicators for each member of the team and ensure effective implementation of the FAB performance management process. * Develops talent within the team by providing guidance and coaching to achieve the defined goals. * Ensures continuity for clients & business Job knowledge, skills & experience: * Minimum of 8 years of experience in Banking/Financial services across Priority banking products sales, preferably at least 2 years in a similar role. Academic/Professional Qualifications: Bachelor’s degree in business administration, Finance, Banking or a related major field of study is required. About Us: First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients. Life at FAB: Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization Career Development: FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development. Our Values: At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication. Join our team and be part of a journey to shape the future of banking.

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Responsibilities

This role involves leading and mentoring a team of Relationship Managers to drive client acquisition and sales of investment solutions, while also co-managing key client relationships and ensuring high service standards. The Executive Director is responsible for supervising subordinate activities, monitoring performance against targets, and ensuring efficient operations consistent with policy.