Our Story
Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their vision of “well-th. rebalanced.” Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).
Your Future Team
The Executive Director, Head of IT Integrations and Operations you will provide strategic direction, leadership, and innovation to drive the successful management of Hightower’s IT Operations Group and provide oversight of the Integration of new Advisor Business into the Hightower Technology Platform

What You’ll Do

• Oversee IT Operations functions, including Centralized Operations Processing, Monitoring, and managing the overall effective performance of the Technology Platform at Hightower.
• Oversee the integration of newly acquired or partnered advisor businesses into Hightower’s technology environment ensuring seamless transitions.
• Develop and maintain a multi-year IT operations roadmap aligned with corporate objectives.
• Collaborate with senior leadership to ensure technology initiatives support business strategy and growth.
• Promote a culture of continuous improvement, cross-training, and innovation within the group.
• Define and track operational KPIs, create executive dashboards, and ensure transparency of IT Operations performance.
• Establish strong vendor relationships, negotiate contracts and enforce IT governance frameworks,

What You’ll Bring

• Bachelor’s degree and 10 years of experience in Information Technology, Computer Science, Engineering, or Business Administration.
• Certifications like ITIL, PMP, CISSP, or COBIT are strong differentiators. MBA a plus.
• Experience in wealth management, financial services, fintech, or similarly regulated sectors.
• Strong decision-making and problem-solving skills in high-pressure environments.
• Knowledge of IT governance, risk management, and compliance requirements
• Capable of inspiring creativity, implementing process improvements, and achieving goals

What We Offer

• Coverage on the first day of employment for medical, dental, and vision insurance
• Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
• Flexible PTO plan
• Hybrid model work schedule (at least 3 days in the office)
• 401k matching plan
• HSA employer contributions
• Student loan assistance
• Pet insurance
• Base salary of $200,000-$220,000 plus discretionary bonus (exact base salary amount will be dependent on experience)

AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

LI-Hybrid

This is a hybrid remote/in-office role

• Oversee IT Operations functions, including Centralized Operations Processing, Monitoring, and managing the overall effective performance of the Technology Platform at Hightower.
• Oversee the integration of newly acquired or partnered advisor businesses into Hightower’s technology environment ensuring seamless transitions.
• Develop and maintain a multi-year IT operations roadmap aligned with corporate objectives.
• Collaborate with senior leadership to ensure technology initiatives support business strategy and growth.
• Promote a culture of continuous improvement, cross-training, and innovation within the group.
• Define and track operational KPIs, create executive dashboards, and ensure transparency of IT Operations performance.
• Establish strong vendor relationships, negotiate contracts and enforce IT governance frameworks