Executive Director, Head of Websites at Morgan Stanley

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Feb, 26

Salary

275000.0

Posted On

26 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Marketing, Website Strategy, Leadership, Strategic Thinking, Experience Design, Data Analysis, SEO, Digital Transformation, Customer Experience, Agile Methodologies, Communication, Stakeholder Influence, Digital Roadmaps, Cross-Functional Alignment, Compliance, Innovation

Industry

Financial Services

Description

Manage a team of individuals collaborating across the end-to-end website process, spanning intake and operations, digital product/strategy, experience/design (including UXD & UXR), front-end development/platform and search engine optimization (SEO) Transform our global website presence in a forward-looking manner aligned with evolving technologies and Artificial Intelligence (AI), enhanced personalization capabilities and more; leverage these capabilities to craft an audience-led framework which helps us deliver our integrated firm solutions seamlessly to key segments Translate business objectives into clear digital roadmaps, initiatives and KPIs; ensure all workstreams ladder back to these foundations and deliver business value Implement consistent processes across the team which facilitate efficiency, communication and clarity of role, resulting in a culture of excellence from large initiatives down to smaller updates (with a focus on accuracy, recency/timeliness and instilling pride of work) Ongoing data-driven optimization and evolution of website strategy; close partnership with analytics and research teams to assess performance, generate insights and continually test and grow Activation of regulatory-driven requirements and general digital best practices within larger strategic framework, including compliance with accessibility, data privacy and brand standards Lead market and competitor research to identify digital trends, customer behavior shifts, and white-space opportunities Evaluate and prioritize new digital capabilities, platforms, and experiences (e.g., mobile, AI/automation, CMS for owned platforms/properties); monitor the digital landscape for emerging technologies and guide pilots or adoption Facilitate strategic buy-in and alignment with stakeholders across departments; close partnership with Technology, Marketing, Communications, Legal and Compliance, and business partners in key interfacing functions Advocate for a customer-centric, data-informed, and innovation-driven mindset throughout the organization 12-15+ years of progressive experience in digital marketing, with extensive experience in website strategy, execution/development and management; experience in a digital strategy and/or leadership role is a must 8+ years of people management and leadership experience; ability to lead a large team with clear direction resulting in positive outcomes Strong strategic thinking and business acumen with a focus on digital growth Deep understanding of digital channels, technologies and experience design Expertise in building multi-year digital roadmaps and driving cross-functional alignment Excellent communication, storytelling, and stakeholder influence skills; comfortable navigating large, matrixed organizations Ability to synthesize complex data and insights into actionable recommendations and strategies Familiarity with agile methodologies and digital product lifecycle management Comfort working in dynamic, fast-paced environments with evolving priorities Bachelor's or Masters degree in Business, Marketing, Digital Marketing, Strategy, or related field Proven track record of leading digital transformation or innovation initiative Background in customer experience or digital product management is a plus Strong familiarity with key digital platforms (e.g., CMS, CRM, MarTech stack, customer journey tools) Financial Services industry experience preferred Strong communication skills, fostering collaboration between technical and non-technical stakeholders Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $165,000 and $275,000 per year at the commencement of employment. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Responsibilities

Manage a team overseeing the end-to-end website process and transform the global website presence using evolving technologies and AI. Ensure alignment of digital roadmaps with business objectives and implement processes for efficiency and clarity.