RESPONSIBILITIES:

• Shape corporate strategy as part of the Executive Leadership Board, ensuring alignment with strategic goals and compliance with statutory, legislative, and regulatory frameworks.
• Inspire and develop leaders and staff to foster an inclusive, diverse culture that drives excellent service delivery, talent retention, and continuous improvement.
• Optimise resource utilisation for efficiency and value, managing budgets, and promoting innovation through collaboration and co-design of effective, inclusive services.
• Build and maintain strategic relationships with stakeholders at local, national, and international levels to leverage new opportunities and translate political objectives into actionable initiatives.
• Anticipate sector trends, promote innovative approaches to enhance customer experience, and ensure compliance with all policies, procedures, and governance standards.