POSITION OVERVIEW:

The Office of Specialized Services (OSS) is seeking an Executive Director of Community Outreach to be an
integral part of the Office’s strategy to enhance the district’s outreach and empower parents of children
with disabilities attending the Boston Public Schools. This position coordinates with key members of the
OSS leadership team and other district collaborators to identify, create, and communicate resource needs
that enable families of students with disabilities to be informed partners in their child’s education within
their schools. In addition to working directly with parents, this position will develop relationships with key
community groups and partners to facilitate conversations and resources to improve BPS support in
schools and at home for our students with special needs.
This position is responsible for overseeing the district’s Extended Learning and Extended School Year
(ESY) services for students with disabilities. A key component of the role involves directly supervising the
Director of Extended Learning and ESY. Family and community engagement are vital aspects of this role, as
it involves connecting families and students to resources. This includes informing families about available
community resources to support students’ needs, educating them on Special Education laws and
regulations, particularly the referral and eligibility processes, and ensuring families understand their
fundamental rights. This role is rooted in a strong commitment to excellence and equity, promoting high
expectations for all students with disabilities and leveraging their strengths to foster a sense of belonging
and accelerate progress in closing achievement and opportunity gaps.
The Director will develop a strategic plan aligned with district goals, based on key performance indicators,
to build partnerships with schools and community stakeholders, enhancing communication cadence and
operational systems within OSS. This will also include facilitating various parent groups to ensure
information is streamlined and relevant to the needs of our students and families. This will include
working strategically to collaborate cross-functionally with the Office of Communications, Welcome
Services, Office of the Achievement Gap, and other stakeholders to ensure a well-coordinated effort to
represent the needs of the BPS community at all levels.

QUALIFICATIONS - REQUIRED:

? Master’s Degree in Special Education or related field
? Five years working as an administrator and/or educational leader in an urban public school district leading a school or a central office team
? Knowledge of the special education eligibility process and background of the diverse needs of students with disabilities and 504 Plans
? Experience in planning and implementing extended year programming
? Experience teaching, leading and or working in the field of Special Education or Public Relations and Communications
? Excellent communication, interpersonal, and organizational skills, including the ability to work with diverse groups of people
? Proven ability to collaborate effectively with diverse teams and departments (e.g., Welcome Services, customer service systems like Freshdesk, Assistant Directors) to ensure exemplary customer service for families and caregivers
? Experience with community advocacy groups, ideally regarding special education students
? Experience working with parents/families/caregivers of students with disabilities
? Outstanding customer service techniques with a strong ability to problem solve
? Commitment to professional growth and ability to collaborate effectively with colleagues.
? Knowledge of various computer programs, including word processing, database management, PowerPoint, Excel, Desktop Publishing, and Google Applications
? Strong analytical skills, with the ability to gather, analyze, and interpret data to create clear reports, presentations, and data visualizations
? Proven ability to work independently, exercise judgment, and manage multiple tasks and priorities to meet timelines
? Excellent verbal and written communication and editing skills
? Ability to exercise sound judgment and make timely decisions while working in a fast-paced team environment. Demonstrated positive attitude and adaptability.

QUALIFICATIONS - PREFERRED:

? Second Language Proficiency in Spanish, Haitian Creole, Chinese (Mandarin or Cantonese), Vietnamese, Cape Verdean Creole, Portuguese, or Somali
? 5 years of experience in a similar role focused on family and community engagement for individuals with disabilities
Terms: Managerial, D71.
The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate on the basis of race, color, age, criminal record, physical or mental disability, pregnancy or pregnancy-related conditions, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics, natural or protective hairstyle, military status, immigration status, English language proficiency, or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process, please contact the Accommodations Unit at accommodations@bostonpublicschools.org

? Develop ongoing professional development training to engage our families and provide resources, ensuring that district initiatives and policies are shared in a timely manner.
? Facilitate and lead professional development offerings and support to key OSS team members on strategies and resources to ensure relevant professional development to administrators, teachers, parent center staff, and other stakeholders; to maximize family engagement.
? Identify and develop training for central office and school-based staff on customer service
protocols as they relate to families, students, and schools regarding special education policies,
questions, and/or concerns.
? Develop and provide technical assistance resources and support systems to empower parents/guardians, caretakers of students with disabilities (SWDs), students with disabilities themselves, and other stakeholders regarding academic and learning outcomes. Ensure effective
and responsive communication channels to address requests, questions, and concerns.
? Set vision and provide direct oversight for the coordination of Extended Learning and Extended School Year (ESY) Services, ensuring accountability for eligibility determination for students with disabilities.
? Oversee the coordination of meetings and communications with various community collaborators and actively engage and reach out to families of students with disabilities across the district to ensure they all have an active voice.
? Provide support and community engagement with Special Education Parent Advisory Council and partner with OMME to collaborate with EL PAC.
? Liaise with the BPS Office of OFCA, which oversees the district’s policies around parent engagement, and partner with the needs, opportunities, and resources available for families of SWDs.
? Assist in the development, execution, evaluation, and logistical planning for upcoming
community and family initiatives that welcome and support and empower families of SWD and
students with disabilities.
? Collaborate with Equity, Family and Community Advancement and Welcome Services on cultural training to district staff and school teams to implement effective parent engagement plans.
? Ensures that parent education and involvement activities are aligned with District goals, including increasing graduation rates and college access, in accordance with the district’s strategic plan.
? Develop and implement a comprehensive plan to expand parents of SWD in school advisory roles at each BPS school.
? Lead efforts in connecting BPS to community organizations that aid BPS students with disabilities and families around issues impacting individuals with disabilities.
? Perform other tasks as requested by the Chief of Specialized Services, Deputy Superintendent of Academics, or Superintendent.