The Executive Director will develop and implement transportation strategies that align with Liberty’s mission, prioritizing operational excellence, stewardship, safety, and service in a Christ-centered environment. The role requires an innovative leader who can navigate both daily operations and long-term planning in a rapidly evolving and growing campus infrastructure.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Required:

• Bachelor’s degree in Business Administration, Transportation Management, Urban Planning, Engineering, or a related field.
• 10+ years of progressive experience in transportation or logistics operations, including 5+ years in a leadership or senior management role.
• Strong skills in budget management, operations oversight, and team leadership.
• Excellent communication, analytical, and project management skills.
• Commitment to Liberty University’s mission and values.

Preferred:

• Master’s degree in Public Administration, Transportation Planning, or related discipline.
• Experience working in higher education or a large institutional environment.
• Familiarity with Virginia transportation policies and municipal coordination.
• Knowledge of sustainable and emerging transportation technologies.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University.
• Strong organizational skills.
• Computer skills (if required).

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Require to travel to local off and on campus locations.
• Required to sit to perform deskwork and type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10+ pounds.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Leadership & Strategic Planning

• Develop a vision and operational roadmap for transportation services that supports Liberty’s commitment to student access, safety, sustainability, and convenience.
• Design and implement policies that promote efficient use of resources while meeting the dynamic transportation needs of a large residential campus.
• Develop and manage a new shared vehicle and trailer pooling program where all university fleet assets are evaluated and incorporated into a shared vehicle program to reduce fleet size and associated ownership costs.
• Evaluate current on-demand ride platform along with the fixed bus route and establish new guidelines and policies to further enhance and options for student transportation.
• Create and manage a rental procedure to centralize and consolidate all external vehicle and equipment requests.
• Contribute to campus master planning efforts with a focus on mobility, parking infrastructure, pedestrian flow, and long-term transportation investment.

Operational Oversight

• Oversee all day-to-day operations, including campus shuttle services, fixed-route bus systems, event transportation, ADA mobility services, on-demand ride services and vehicle fleet logistics.
• Implement and manage transportation technology systems, such as route tracking, rider communications, and parking permit platforms.
• Monitor performance metrics and user satisfaction to ensure a high level of service excellence and continuous improvement.

Parking & Fleet Services

• Direct all aspects of campus parking operations, including enforcement, permit programs, special event planning, and facility upgrades.
• Manage the university fleet program, including procurement, maintenance schedules, usage tracking, and regulatory compliance.
• Ensure that all operations adhere to state and federal safety guidelines and environmental standards.

Customer & Campus Engagement

• Partner with university departments, Residence Life, Athletics, and Student Affairs to provide reliable and responsive transportation solutions.
• Develop communication strategies to keep students and employees informed about transportation services, changes, and disruptions.
• Provide a welcoming, service-first approach to resolving student and parent concerns related to parking or transit services.

Sustainability & Innovation

• Explore and implement sustainable transportation initiatives, such as electric vehicle integration or carpool incentives that align with Liberty’s values of stewardship and campus impact.
• Monitor industry trends and propose innovative solutions that enhance transportation efficiency and user experience.

Fiscal Management

• Develop and manage departmental budgets, capital planning, and revenue streams from parking and transportation-related fees.
• Lead contract management and vendor oversight for third-party transportation services, maintenance providers, and software platforms.

Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.