MINIMUM QUALIFICATIONS

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in “1” above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in “1” above; or
3. Education and/or experience equivalent to “1” or “2” above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in “1” above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in “1” above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
   equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in “1” above.

PREFERRED SKILLS

• Two years of relevant experience in community-based outreach or organizing, public relations, advocacy and activism, or other cause work related to gender-based and family violence, including intimate partner violence, sexual assault, trafficking, elder abuse, and stalking. - Experience and/or interest in working with vulnerable communities, diverse constituencies, and clients of different ethnic and socio-economic backgrounds. - Experience and/or interest in working with both small and large organizations and/or City Agencies. - Strong ability to build and maintain relationships and networks. - Strong analysis, tracking, information gathering and reporting skills. - Demonstrated ability to plan, direct, coordinate and manage projects, initiatives, or events in community. - Strong interpersonal and communication skills, high comfort level public speaking in various settings. - Fluent in Spanish or another language preferred. - Strong facility with Microsoft Office Suite knowledge of SPSS and Access, preferred.

• Work closely with the Assistant/Deputy Commissioner and other HRA executive staff to ensure that the overall goals and activities of the program are clear and confirm to the mandate of the agency and applicable government regulations. Establish program guidelines, goals and priorities for the referral and placement of the homeless clients into permanent housing; ensures compliance with all relevant codes, rules and regulations.
• Plan, administer and direct referral and placement of homeless individuals and families into a variety of programs which provide permanent supportive housing with comprehensive services with emphasis on the re-rental of existing supportive housing units. Resolves and addresses new needs and program delivery issues.
• Establish guidelines, criteria and goals for the unit. Prioritizes the allocation of available resources. Deliver on aggressive goals and targets, directing and guiding staff in designated program areas to meet expectations through the timely production of high-quality deliverables.
• Serve as program representative to senior level agency staff at HRA, HPD, DOHMH, ACS DYCD and NYS OMH and community-based organizations. Establish and maintains cooperative working relationships with all parties and designs modifications for service delivery to enhance placements for homeless clients.
• Prepare comprehensive statistical and analytical reports on supportive housing initiative milestones for the Commissioner and executive staff.
• Conduct regular meetings with program managers to ensure continuity of service; identify specific operational challenges in the short and long term and develops solutions. Establish procedures to increase the efficiency and effectiveness of new and existing programs.
• Work closely with other HRA departments on the design and implementation of technology improvements to the electronical referral and placement system (CAPS). Recommend process improvements to enhance the supportive housing experience for applicants.
• Plan and direct training activities for community-based organizations and other divisions within DSS/HRA/DHS to ensure the optimization of agency and community resources.
• Provide coverage and supervision for the Office of Supportive/Affordable Housing in the absence of the Assistant Deputy Commissioner. Provide emergency off-hour coverage as required