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Executive, Distribution-Support (01-Year Contract) at Liberty Insurance Pte Ltd

, , -

Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telemarketing, Customer Service, Communication, Problem Solving, Team Collaboration, Motor Insurance, Renewal Retention, Liaising, Training, Premium Appeals, Operational Support, Mail Management, Outbound Calling, Self-Motivation, Supervision, General Insurance Certification

Industry

Insurance

Description

Job Description Make outbound renewal calling related to Liberty renewal retention Handle the respective channels mailbox (to answer to all customer queries related to their renewals). Assist the Manager in the day to day correspondence for all motor matters related to the Dealership Channel. Liaising with the respective motor UWs for product matters, CPD trainings and premium appeals. Liaising with the operation team for CI issuance. Handling all matters related to the Dealership channel. Main focus will be ensuring a high level of renewal retention. Role Requirements With GI Certification (including BCP, PGI, CGI) Preferrable with Telemarketing or call center experience Experience in handling customers Able to work with minimum supervision * Subject to business need and performance of the successful candidate, the contract duration maybe extended/renewed per mutual agreement.

Responsibilities

The role involves making outbound calls for renewal retention and managing customer queries related to renewals. Additionally, the candidate will assist the manager with daily correspondence and liaise with various teams for operational matters.