The Historic Harbison House and Whittemore House, located on Washington University campus is looking for experienced, responsible and motivated service professionals to join its executive event servers’ team. The ideal candidate must have at least 3 years’ serving experience. Must be courteous, professional, and enjoy working with a team. To be successful in this role, candidates must have excellent customer service skills.

JOB REQUIREMENTS:

• 3 years serving experience in fine dining, country club, or 5-star resort setting
• Professional appearance and demeanor
• Strong attention to detail and a commitment to provide high-quality service
• Excellent interpersonal, communication and hospitality service skills
• Work as part of a team to maintain guest satisfaction
• Follow instructions provided for each specific event
• Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects
• This is a PART TIME position. Hours vary based on events.
• Evening availability, most events are concluded by 10 p.m.
• Must be 21 years of age or older

• Assist with the complete setup and breakdown of the banquet area.
• Relay allergic restrictions and beverage orders.
• Maintain a high level of cleanliness and awareness of sanitary practices.
• Anticipate guests’ needs and exceed customer service expectations.
• Always maintain composure
• Present in professional appearance and mannerisms.
• Circle around the event with trays of appetizers and beverages easily accessible to the guests
• Pointing guests in the right direction for necessary services and features of the event
• Supporting other staff members who may need help to maintain guest satisfaction
• Keeping guests and staff members safe by following safety and quality regulations