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Executive at EXL Talent Acquisition Team
Noida, Uttar Pradesh, India -
Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Order Entry, Customer Service, Claims Processing, Performance Goals, Policy Conformance, Pricing Structures, Teamwork, System Improvement, Computer Skills, Microsoft Office Suite, Outlook, Excel, Attention To Detail, Interpersonal Skills, Geometry, Math Calculations

Industry

Business Consulting and Services

Description
Responsibilities Include: * Enter custom and stock orders and assist customers with information on all Client’s products and brands. * Ensures timely response to customers regarding claims, problems, order information or other information relating to order entry. * Exhibits and understands the quality goals of Client. * Exhibits a willingness to reach target goals for performance and production purposes. * Exhibits professional and courteous demeanor, technical accuracy and conformance to company policies and practices. * Recommends corrective services to adjust customer concerns. * Has knowledge of pricing structures and programs. * Knows their customers and understands their method of doing business. * Works within the team as a resource and to ensure workflow procedures are carried out expeditiously. Suggests improvements to systems and procedures. * Other work as assigned by management.   Requirements: * Graduation Minimum; B.E/B.Tech degree preferred. * Entry-level position; 1-4 years Customer Service experience, MIS preferred. * Pool industry experience preferred; previous experience in manufacturing, distribution, design, and/or customer service would be a plus. * Excellent computer skills…Outlook, Microsoft Office Suite…Word and Excel. * Excellent eye for details and interpersonal skills. * Excellent geometry and ability to do quick math calculations  * Multi-Tasking and Organizational Skills. * Displays a professional appearance. * Ability to work overtime as required.
Responsibilities
The Executive will be responsible for entering custom and stock orders, assisting customers with product information, and ensuring timely responses regarding claims, problems, and order details. This role also involves understanding quality goals, meeting performance targets, and maintaining professional conduct while suggesting system improvements.