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Executive at EXL Talent Acquisition Team
, , India -
Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

0.0

Posted On

28 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Training, Coaching, Mentoring, Assessment, Feedback, Communication, Reporting, Training Administration, Needs Identification, Material Compilation, Client Interaction

Industry

Business Consulting and Services

Description
Train Client and EXL specific training curriculum; Coach and mentor trainees that are struggling towards improvement; Manage the training class from a EXL disciplinary expectation, absence, performance, misconduct etc.; compile and conduct assessments as required, assesses calls or transactions against quality criteria; give feedback and coaching; Some client interaction; Compile reports as required; Communicate and keep all relevant stakeholders in the loop of training progress and escalating relevant matters towards resolution; Training administration e.g. room co-ordination, transport, payroll etc.; Identify training needs and compile material and interventions to close the gaps; Take calls as required
Responsibilities
The Executive will train clients and manage the training class according to EXL's disciplinary expectations. They will also assess trainees' performance and provide feedback and coaching as needed.