Executive - Franchisee Development - Express Logistics at DP World

Serampore, west bengal, India -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Franchisee Development, Lead Sourcing, Franchisee Selection, On-boarding, Training, Business Planning, Performance Management, Communication, Stakeholder Management, Project Management, Interpersonal Skills, Coaching, Continuous Improvement, Change Implementation, Networking, Influencing

Industry

Logistics;Transportation;Supply Chain and Storage

Description

FILING INFORMATION Position Executive – SBP (Surface Business Partner) and Franchisee Development Department Operations, Express Business Location Kolkata Band 2 Reporting To Sr. Manager - FMLM ROLES & RESPONSIBILITIES Key responsibilities * Support in Lead sourcing, identification, selection and on-boarding of franchises. * Process hire, train and inspire the new onboarded franchisees/ SBP. * Developing franchising opportunities and offering continuous support to franchisees, to ensure the overall success of the company as well as the franchise. * Ensure planning and managing the franchisees/ SBP business and services and performance. * Streamline these for efficient communication between company's internal teams and Franchisees/ SBP as per organizational requirement * Regular interval franchise performance to be evaluated. * Ensuring franchise compliance with franchise/ SBP agreement. * Regular interaction company and franchise/ SBP * Setting up processes that develops mutual performance objectives, financial sustainability for productive partner relationship. * Comply with GHSE requirement to attain our goal of ZERO HARM (Zero fatality/serious incident, zero overdue actions, timely reporting of all hazards/occurrences, implementation of standard operating procedure and risk assessment control measures, HSE training compliance, energy conservation, environment protection, road safety and compliance of Audit/Assessment/Reality Check) * Communicating with regional business managers and ensuring that all processes flow smoothly. * Co-ordinate with internal stakeholders (Business development/ Sales, Operations) in order to meet franchise/ SBP performance objectives. QUALIFICATIONS & COMPETENCIES * Graduate/Postgraduate (MBA preferred) with deep understanding of Franchisee Business * Minimum of 4 -10 years of experience in Franchisee development * Good communication skills backed by strong listening skills to develop and maintain good working relationships with internal and external stakeholders. * Demonstration of strong planning skills essential and good project management skills * Good interpersonal skills and ability to effectively work with/coach senior leadership. * Strong desire to improve our service, products, and processes, with ability to drive continuous improvement. * Ability to work across the business to implement and execute change. * Ability to impact organization results through influence across organizational boundaries. * Strong networker, influencer, and team player.

Responsibilities

This role involves supporting the entire lifecycle of Surface Business Partners (SBP) and Franchisees, including lead sourcing, selection, onboarding, training, and ensuring their ongoing business success and performance management. The executive must also streamline communication between internal teams and franchisees while ensuring compliance with agreements and organizational requirements.