Executive Housekeeper at Accor

Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

0.0

Posted On

29 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration, Customer Service, Financial Management, Resource Management, Health & Safety Compliance, Policy Writing, Team Hiring, Training Delivery, Employee Satisfaction, Inventory Control, Budget Management, Statutory Compliance, Guest Satisfaction Tracking, Operational Efficiency, Communication Standards, Employee Loyalty

Industry

Hospitality

Description

Company Description Novotel Mumbai Juhu Beach is Accor's breathtaking beachfront property located in the financial capital of India. Offering an inventory of 204 guest rooms and suites along with 6 dining options serving Chinese, Indian, Italian and Continental cuisines. Located 3.2 mi from Chhatrapati Shivaji Airport and overlooking the Arabian Sea Novotel Mumbai Juhu Beach is a beach front property. Job Description Main Duties: Administration Statutory Requirements: Ensure that all departmental statutory requirements are adhered to. Departmental Systems: Set up systems to ensure implementation of organisational standards of guest and associate satisfaction. Customer Service Set up systems, train and implement the same to ensure meeting of required standards of guests satisfaction Track Guest Satisfaction scores on a monthly basis and focus on areas of deficiency Financial Optimum Stock Management: Ensuring the timely ordering of all supplies to minimize overstocking or unavailable items by setting up a system with the Purchase Manager. Production and implementation of annual budgets to ensure organizational profitability Managing, monitoring and controlling all inventories of operating equipment, linen and uniforms ensuring par stocks are maintained and costs are controlled. Operational Resource Management to maximize performance and efficiency : Optimum ordering and efficient management of all resources available Compliance with Health & Safety Legislations : Training and implementation of all applicable policies Writing & Implementing Policies and Procedures: Ensuring adequate training is imparted to all associates. Ensuring all departmental communication standards are met Personnel Hiring of team members, as per the HR plan of the organization Devising, Implementing & Delivering in-house training to ensure high level of employee satisfaction and efficiency. Creating an environment promoting employee loyalty & pride and encouraging associates to have high levels of commitment. Ensuring redressal of any associate complaints / issues

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Responsibilities

The Executive Housekeeper is responsible for ensuring adherence to departmental statutory requirements and implementing systems for guest and associate satisfaction. This role includes managing inventory, financial budgets, and compliance with health and safety legislations.