Executive Housekeeper at Dreamscape Hospitality

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Management, Staff Management, Budgeting, Inventory Control, Customer Service, Team Leadership, Inspection, Sanitation, OSHA Standards, MS Office, Hotel Management Software, Opera, PMS, Communication, Interpersonal Skills

Industry

Hospitality

Description

Description Executive Housekeeper Job Code: #402030 Department: Rooms Reports To: Director of Rooms/AGM/GM FLSA: Exempt Job Summary: The Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring the highest standards of cleanliness, presentation, and service in guest rooms, public areas, and back-of-house spaces. This leadership role includes managing staff, controlling budgets, coordinating with other departments, and upholding the hotel’s brand standards and guest satisfaction goals. ________________________________________ Key Responsibilities: Operational Management: Supervise daily operations of the housekeeping department. Ensure rooms and public areas are cleaned and maintained to hotel standards. Conduct regular inspections of guest rooms, public areas, and laundry facilities. Implement procedures for lost and found items, linen handling, and sanitation. Staff Management: Hire, train, schedule, and evaluate housekeeping staff. Assign tasks and ensure optimal staffing levels for efficient operations. Provide ongoing coaching and development to team members. Ensure compliance with safety, hygiene, and labor regulations. Inventory and Budget Control: Manage supplies and linen inventory; place orders as needed. Monitor housekeeping expenses and assist in budget preparation. Implement cost control measures without compromising service quality. Guest Service: Respond promptly to guest complaints and requests. Ensure all housekeeping staff uphold excellent customer service standards. Work closely with the front office to coordinate room status updates. Administration: Maintain accurate records of schedules, inspections, inventory, and maintenance needs. Prepare reports on department performance, occupancy, and housekeeping status. Collaborate with other departments, including maintenance, F&B, and HR. ________________________________________ Education & Experience: Degree or diploma in Hospitality Management or related field preferred. Minimum 3–5 years of housekeeping supervisory experience in a hotel environment. ________________________________________ Work Conditions: Fast-paced hospitality environment. Requires standing, walking, and physical activity throughout shift. May require weekends, holidays, and flexible hours. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Requirements Qualifications: Proven experience as an Executive Housekeeper or similar role in a hotel setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Knowledge of cleaning procedures, supplies, equipment, and OSHA standards. Proficient in MS Office and hotel management software (e.g., Opera, PMS).

Responsibilities

The Executive Housekeeper oversees the housekeeping department to ensure high standards of cleanliness and service across guest rooms and public areas. This role involves managing staff, controlling budgets, and coordinating with other departments to meet hotel brand standards.