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Executive Housekeeper - Gold Coast at Silk
Gold Coast, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

95000.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description
  • Lead at a luxury 5-star hotel with a nationally respected brand.
  • Drive service excellence in a supportive, people-first culture.
  • Enjoy career growth, great benefits, and iconic hotel partnerships.
Responsibilities
  • Oversee daily operations of the housekeeping department to ensure cleanliness and presentation standards are consistently met.
  • Lead, train, and motivate team members to deliver outstanding service.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
  • Manage departmental budgets, supply inventory, and cost control.
  • Uphold strict health, hygiene, and safety protocols.
  • Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service.
  • Respond to guest requests, feedback, and complaints professionally and promptly.
  • Maintain and enhance standard operating procedures.
  • Monitor and report on housekeeping performance, occupancy needs, and staffing levels.
  • Support onboarding and ongoing training programs for new and existing staff.
  • Ensure exceptional guest satisfaction at all times.