Executive Housekeeper at Hilton

Beşiktaş, Marmara Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping Experience, Laundry Operations, Team Management, Cost Control, Leadership Skills, Customer Service, Communication Skills, Organizational Skills, Problem-Solving Skills, Training and Development, Property Management Systems, Budget Management, Interpersonal Skills, Flexibility, Attention to Detail, Guest Satisfaction

Industry

Hospitality

Description

DoubleTree by Hilton İstanbul Maçka will open its doors in early 2026. We are looking for the Executive Housekeeper for this unique property. What will I be doing? As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee Housekeeping and Laundry operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and procedures Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training Ensure communication meetings are conducted and post-meeting minutes generated Manage team member performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Housekeeping/Laundry team Competent in property management systems Assist other departments wherever necessary What are we looking for? An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity A successful track record of managing a team High level of commercial awareness and cost control capabilities Previous experience of managing a department and Profit and Loss account Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office Strong organizational, budget management, and problem-solving skills A passion for delivering exceptional levels of guest service Familiar with Property Management Systems What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For more than a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities

The Executive Housekeeper is responsible for overseeing all housekeeping and laundry operations to ensure an excellent guest experience. This includes evaluating guest satisfaction, managing departmental budgets, and training the housekeeping team.