Executive Housekeeper at LR PALM HOUSE LLC

Palm Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping operations management, Staff supervision, Inventory control, Quality assurance, Budget management, Leadership, Organizational skills, Time management, Communication, Safety compliance, Training and development, Performance evaluation, Conflict resolution, Attention to detail, Vendor management

Industry

Hotels and Motels

Description

Description Position Overview The Executive Housekeeper oversees all aspects of housekeeping operations within the hotel, ensuring cleanliness, comfort, and safety for guests and maintaining a positive working environment for housekeeping staff. This role requires strong leadership, organizational skills, and attention to detail to uphold high standards of cleanliness and guest satisfaction. Key Responsibilities Housekeeping Operations Management: Develop and implement housekeeping procedures and policies to maintain cleanliness and hygiene standards throughout the hotel. Supervise daily housekeeping operations, including room cleaning, public area maintenance, laundry services, and inventory control. Conduct regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and guest satisfaction. Other duties as assigned. Staff Management & Training: Recruit, train, and supervise housekeeping staff, including room attendants, supervisors, and laundry personnel. Provide leadership and guidance to the housekeeping team, ensuring efficient workflow and effective communication. Schedule and assign duties to housekeeping staff based on occupancy levels and guest requirements. Conduct performance evaluations, provide feedback, and implement training programs to enhance staff skills and productivity. Inventory & Supply Management: Manage housekeeping supplies, equipment, and linen inventory to ensure adequate stock levels and cost control. Coordinate with suppliers and vendors to procure cleaning supplies, linens, and guest amenities. Monitor usage and consumption patterns to optimize inventory levels and minimize waste. Quality Assurance & Guest Satisfaction: Monitor guest feedback and review cleanliness scores to identify areas for improvement and implement corrective actions. Ensure prompt resolution of guest complaints related to housekeeping services. Implement quality control measures and conduct regular inspections to maintain high cleanliness and service standards. Safety & Compliance: Ensure compliance with health, safety, and sanitation standards in accordance with hotel policies and regulatory requirements. Train staff on safety protocols and procedures, including proper handling of cleaning chemicals and equipment. Conduct regular safety audits and inspections to identify hazards and maintain a safe working environment. Budget & Cost Control: Prepare and manage the housekeeping department budget, including labor costs, supplies, and operational expenses. Monitor departmental expenses and implement cost-saving initiatives without compromising service quality. Analyze financial reports and performance metrics to optimize efficiency and achieve budgetary goals. Communication & Collaboration: Maintain open communication with other departments, including front office, maintenance, and food and beverage, to coordinate guest requests and operational needs. Collaborate with the maintenance team to address room maintenance issues and ensure timely repairs and maintenance. Attend meetings with hotel management to report on housekeeping operations, performance metrics, and guest satisfaction. Training & Development: Develop and implement training programs for housekeeping staff to enhance skills, improve productivity, and maintain consistency in service delivery. Provide ongoing coaching and feedback to support staff development and career growth opportunities within the department. Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or related field; relevant certifications in housekeeping or hotel management are advantageous. Minimum of 5-7 years of progressive experience in housekeeping management within the hospitality industry, with at least 2-3 years in a managerial role. Luxury hospitality experience required. Specific Job Knowledge, Skills and Ability The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities: Strong leadership and team-building skills. Excellent organizational and time-management abilities. Attention to detail and commitment to maintaining high cleanliness standards. Ability to prioritize and manage multiple tasks in a fast-paced environment. Strong communication and interpersonal skills. Proficiency in housekeeping operations, including cleaning techniques, laundry management, and inventory control. Knowledge of health and safety regulations and procedures. Licenses or Certificates Ability to obtain any government required licenses or certificates. Grooming All employees must maintain a neat, clean and well-groomed appearance (Specific standards are available). Physical Requirements: Must be able to stand and move for extended periods (up to 8–10 hours). Ability to lift and carry up to 40 lbs. Frequent bending, reaching, and repetitive motions required during service. Must be able to work flexible hours, including evenings, weekends, and holidays.

Responsibilities

The Executive Housekeeper manages all housekeeping operations, including staff supervision, inventory control, and quality assurance to ensure high cleanliness standards. They are also responsible for budget management, safety compliance, and fostering collaboration across hotel departments.