Executive Housekeeper at Westgate Resorts

Cocoa Beach, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

68000.0

Posted On

29 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Housekeeping management, Staff training, Budget management, Quality assurance, Inventory control, Leadership, Operational efficiency, Service recovery, Safety compliance, Performance management, Scheduling, Hospitality management, Team building, Preventive maintenance coordination, Communication, Conflict resolution

Industry

Hospitality

Description

Company DescriptionWestgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, ocean breezes and spectacular oceanfront views in world-famous Cocoa Beach, while assisting guests who arrive to enjoy our spacious suites, along with easy access to white-sand beaches and area attractions such as the Cocoa Beach Pier and Port Canaveral. As part of Westgate Resorts, recognized by U.S. News?as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.Job DescriptionDirects institutional housekeeping program to ensure clean, orderly, and attractive conditions of establishment by performing the following duties personally or through subordinate supervisors.Direct and manage all housekeeping operations to ensure exceptional cleanliness, sanitation, and presentation throughout the resort.Oversee daily assignments, inspections, and scheduling of housekeeping, laundry, and public area teams, and monitor guest rooms' readiness for arrivals, departures, and owner stays.Lead, coach, mentor, and train supervisors and line staff to achieve departmental goals, maintain high morale, and deliver consistent service excellence.Implement, maintain, and monitor cleaning procedures to meet brand, health, and safety standards; ensure compliance with all resort, brand, and regulatory requirements.Manage inventories, cost controls, staffing levels, and departmental budgets to maximize operational efficiency and profitability.Collaborate with Front Office, Engineering, and Operations teams to coordinate preventive maintenance, deep cleans, refurbishments, and anticipate guest and owner needs.Respond promptly to guest and owner inquiries or complaints, ensuring service recovery and adherence to resort standards.Conduct regular team meetings, performance evaluations, safety training, and disciplinary actions fairly and consistently.Continuously monitor quality assurance metrics, cleanliness scores, and online reviews, implementing strategies for improvement.Promote a culture of safety, accountability, and operational excellence throughout the department.Other duties as assigned.QualificationsProven track record leading a hotel housekeeping team in a large resort property of 800+ rooms for 2–3 years.Strong leadership, organizational, and operational skills in a fast-paced hospitality environment.Flexible schedule with availability 7 days per week, including weekends, holidays, and varying shifts.Bilingual (Spanish) is a plus, but not required.Associate’s or Bachelor’s degree in Hospitality Management, Hotel Management, or a related field preferredMinimum hospitality leadership training or supervisory coursework preferredAdditional InformationWhy Westgate? Comprehensive Health Benefits – Medical, Dental, and Vision CoveragePaid Time Off – Vacation, Sick, and Personal Time to RechargePaid Holidays401(k) with Generous Company Match to Support Your FutureDaily Pay – Access Your Earnings When You Need ThemFamily-Focused Benefits – Pregnancy, Parental Leave, and Adoption AssistanceWellness Programs to Support Your Well-BeingFlexible Spending Accounts (FSA)Tuition Assistance to Help You Grow Your CareerMilitary LeaveEmployee Assistance Program (EAP) – Support When You Need It MostLife, Disability, Accident, Critical Illness, and Hospital InsurancePet Insurance for Your Furry Family MembersLoyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and MoreLow-Cost Gym MembershipNEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ DependentsCareer Growth and Advancement OpportunitiesCommunity Involvement – Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice. Property: 44403-WG Cocoa Beach Resort Career Site Category: Housekeeping Compensation: USD 62000 - USD 68000 - hourly

Responsibilities

Direct and manage all housekeeping operations to ensure exceptional cleanliness, sanitation, and presentation throughout the resort. Lead, coach, and mentor staff while managing budgets, inventories, and departmental goals to maximize efficiency.