COMPANY DESCRIPTION

ELF Hospitality Ltd has worked tirelessly on its workflows, refined its procedures, and expanded the scope of all its service offerings. Servicing over 7000 plus bedrooms per calendar month in the UK just in the span of 3 months. Our aim is to ensure that our clients enjoy a consistent, high quality level of service that makes a measurable impact on their business.

JOB DESCRIPTION

As a Executive Housekeeper, you will be responsible for…

• Staff Supervision: Lead and manage the housekeeping team, often overseeing 50+ staff members in large hotels.
• Hiring & Training: Recruit, onboard, and train housekeeping personnel to uphold service standards.
• Scheduling & Delegation: Create cleaning schedules and assign duties to ensure coverage across guest rooms, public areas, and back-of-house spaces.
• Quality Control: Conduct regular inspections to ensure cleanliness and presentation meet luxury or brand standards.
• Inventory Management: Monitor and manage supplies like linens, cleaning products, and equipment.
• Guest Relations: Address guest complaints or special requests, ensuring a high level of satisfaction.
• Health & Safety Compliance: Ensure all housekeeping practices align with health regulations and safety protocols

The Ideal Candidate

Our successful Housekeeping Supervisor will have…

• Have previous experience as a Housekeeping Supervisor
• Possess excellent people management skills
• Be able to effectively delegate
• Be able to demonstrate strong financial understanding
• Familiarity with housekeeping software and inventory systems
• Display strong leadership skills
• Demonstrate a passion for Guests
• Be able to inspire, influence and motivate others
• Take pride in achieving results and celebrating success
• Be able to multi task

About The Company

ARE WE RIGHT FOR YOU?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

• We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
• We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told him to smile and chat.
• We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
• You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.

Package Description

• Staff Supervision: Lead and manage the housekeeping team, often overseeing 50+ staff members in large hotels.
• Hiring & Training: Recruit, onboard, and train housekeeping personnel to uphold service standards.
• Scheduling & Delegation: Create cleaning schedules and assign duties to ensure coverage across guest rooms, public areas, and back-of-house spaces.
• Quality Control: Conduct regular inspections to ensure cleanliness and presentation meet luxury or brand standards.
• Inventory Management: Monitor and manage supplies like linens, cleaning products, and equipment.
• Guest Relations: Address guest complaints or special requests, ensuring a high level of satisfaction.
• Health & Safety Compliance: Ensure all housekeeping practices align with health regulations and safety protocol