Executive - Key Strategic Accounts at Millennium IT ESP

Colombo, Western Province, Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

0.0

Posted On

03 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Relationship Building, Tender Handling, RFP Management, Bidding Processes, Stakeholder Management, Negotiation, Sales Administration, Quotation Preparation, Proposal Development, Order Processing, Financial Analysis, Contract Management, Vendor Management, CRM Systems, Data Analysis

Industry

IT Services and IT Consulting

Description

Job Description Develop and maintain strong relationships with key strategic accounts, understanding their business needs, and delivering tailored solutions Identify and pursue new business opportunities within existing accounts to expand services and solutions Manage end-to-end Tender / RFP / Bidding processes, ensuring timely, accurate, and compliant submissions Coordinate internal stakeholders across technical, finance, legal, and operations teams for proposal development and service delivery Handle sales administration activities including quotation preparation, proposal documentation, order processing, and follow-ups Act as the primary liaison between customers and internal teams to ensure effective communication and alignment of goals Monitor and analyze account performance, implementing strategies to improve revenue, profitability, and customer satisfaction Review, coordinate, and manage legal contracts in collaboration with the legal team to ensure commercial compliance and risk mitigation Manage vendor relationships to ensure service quality, contractual adherence, and operational efficiency Oversee project financials including budgeting, revenue tracking, cost monitoring, margin analysis, and financial reporting Maintain accurate and up-to-date records of customer interactions and activities in the CRM system Stay informed about industry trends, competitor activities, and market developments to identify opportunities and mitigate risks Prepare and present periodic performance and commercial reports to senior management Person Specification Bachelors degree in Information Technology, Business Administration, Management, or a related field Basic financial literacy with an understanding of budgeting, revenue tracking, and cost management Prior experience in account management, sales, tender handling, or commercial operations will be an added advantage Excellent communication and interpersonal skills Strong stakeholder management and relationship-building capability Good negotiation skills with the ability to manage strategic accounts Basic understanding of commercial documentation, contracts, and vendor management processes Ability to analyze data and interpret financial information Proficiency in Microsoft Office Suite and CRM systems Strong organizational, time-management, and multitasking abilities Ability to work independently and collaboratively in a team environment

Responsibilities

The role involves developing and maintaining strong relationships with key strategic accounts by understanding their needs and delivering tailored solutions, while also managing the end-to-end tender, RFP, and bidding processes for timely submissions. This position requires coordinating internal stakeholders across various departments for proposal development and service delivery, alongside handling sales administration tasks and monitoring account performance to improve revenue and profitability.