Executive Manager, Small Business Banking (Sydney CBD & Eastern Suburbs) at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Commercial Lending, Customer Service, Risk Management, Financial Performance, Team Development, Compliance, Customer Advocacy, Strategic Initiatives, Relationship Building, Data Quality, Engagement, Business Solutions, Credit Origination, High Volume Environment, Performance Management

Industry

Financial Services

Description

You are a strong commercial banking leader We are a high performing Small Business Banking team at CBA Together we will work towards becoming the #1 Business Bank Please note: Our Talent Acquisition team will be taking a scheduled break over the festive period beginning 24 December. We will resume reviewing applications and responding to enquiries from 5 January. We appreciate your understanding and patience during this time and wish you a safe and enjoyable holiday season. See yourself in our team: The CommBank Small Business Banking team have a passion for helping Australian small businesses succeed. The team seek to understand the business and personal goals of business owners and use their expertise and specialist teams to provide tailored financial solutions. Small Business Banking is a part of CBA Business Banking and provides in branch face-to-face and remote support to Small Businesses across Australia. In Small Business Banking, we cultivate strong connections with our communities and customers by building deep connections, having compelling propositions and exceptional execution. Do work that matters: The purpose of the Executive Manager is to lead the financial, customer and risk performance for their allocated Small Business Region. In addition to the performance of the Region, the Executive Manager leads a team of Small Business Bankers and is accountable for developing their skills and knowledge across all business customer needs and solutions, including credit origination processes for up to $1.25m. As a senior leader within the Small Business extended leadership team, you will play a key role in contributing to the overall performance of Small Business. More specifically you will: Be responsible for the successful execution of Business Banking strategic initiatives within your area. Develop a high performing and customer centric culture that delivers great customer experiences and strong relationships. Ensure your business bankers are recruited, retained and set up for success and to ensure high engagement across those team members Deliver customer advocacy, financial performance and risk outcomes/performance for your area Develop strong partnership with Customer Service Network (Branch) peers and other key stakeholders to develop and implement initiatives that support Small Business performance Proactively manage risk such as ensuring our data is high quality and we are meeting our compliance obligations such as AML/KYC We want to hear from you if you have: Demonstrated leadership experience and are ready to take the next step in your career Commercial lending experience Previous experience in a high-volume, fast-paced customer environment A proven track record of delivering strong financial and customer outcomes The ability to develop a risk-aware team culture and proactively manage financial and non-financial risk A degree in finance or a business-related discipline (strongly preferred) CAA and FRSA Tier 2 Accreditation At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. As a value’s driven organisation, we nurture and support our people; through focusing on skill and talent development, collaboration, flexibility and internal promotion. With service in mind at every touch point, we take accountability for the role we play in securing and enhancing the financial well-being of people, businesses and communities. At CommBank you can be you. If this sounds like you, apply now! If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 11/01/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

The Executive Manager leads the financial, customer, and risk performance for their allocated Small Business Region while managing a team of Small Business Bankers. They are responsible for executing strategic initiatives, developing a customer-centric culture, and ensuring compliance and risk management.