Executive - Medical Services at Apollo Hospitals

, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Call-based sales, Medical terminology, Patient engagement, Communication, Persuasion, Service coordination, Appointment booking, Data entry, Customer service

Industry

Hospitals and Health Care

Description

Role Summary: The Care Coordinator is responsible for outbound patient calls to guide, support, and drive conversion for preventive health services. Key Responsibilities: * Make outbound calls to patients for engagement and service coordination. * Sell and promote preventive health services including health check packages, follow-up tests, pharmacy services, and doctor consultations. * Encourage patients to complete recommended screenings and follow-ups based on their health reports. * Book appointments for consultations, health checks, and pharmacy support. * Explain basic health report findings using simple medical terminology. * Maintain call records, patient interactions, and conversion status in the system. * Coordinate with internal teams to ensure smooth service delivery. Requirements: * Strong sales experience (mandatory), preferably in call-based sales. * Basic understanding of medical terminology. * Preferred qualification: Allied Health Sciences / Life Sciences graduate. * Excellent communication, persuasion, and patient engagement skills. Dear Candidate, We are delighted to introduce you to Apollo Hospitals, a leading healthcare provider in India. With a long-standing heritage spanning many decades, Apollo Hospitals has established itself as a trusted name in the healthcare field, consistently delivering exceptional care with compassion. Renowned for our state-of-the-art medical facilities, advanced technology, and a highly skilled and dedicated team of healthcare professionals, Apollo Hospitals is committed to providing quality care and ensuring patient satisfaction in everything we do. Our organization strives to offer comprehensive healthcare services across various specialties and disciplines. From primary care to specialized treatments, we provide a wide range of medical services to cater to the diverse needs of our patients. Our hospital is equipped with cutting-edge technology, modern infrastructure, and an experienced team of doctors, nurses, and support staff who collaborate to deliver the highest standards of healthcare. At Apollo Hospitals, we believe in fostering continuous learning and innovation. We prioritize research and development to remain at the forefront of medical advancements, enabling us to provide the latest treatments and therapies to our patients. We also emphasize preventive care and wellness programs, promoting a healthy lifestyle and helping individuals maintain optimal health. Furthermore, Apollo Hospitals holds a strong commitment to social responsibility. Through various initiatives, we strive to make quality healthcare accessible to all members of society, regardless of their socio-economic background. We actively participate in community health programs, awareness campaigns, and outreach activities to promote healthcare education and support underserved populations. As you join our team, we invite you to embody the values and culture of Apollo Hospitals. Our core principles include prioritizing patient-centric care, fostering teamwork, upholding integrity, and embracing compassion in all that we do. Together, we have the power to make a significant impact on the lives of our patients and contribute to the progress of healthcare in our community. We are excited about the opportunity to collaborate with you, harnessing your skills and expertise to deliver exceptional care and service to our patients. If you have any inquiries or would like to explore more about Apollo Hospitals, please don't hesitate to contact our team. Thank you for joining the Apollo Hospitals family. We are thrilled to begin this journey together, striving for excellence in healthcare. Sincerely, Team HR

Responsibilities

The Care Coordinator manages outbound patient calls to promote and sell preventive health services and health check packages. They are also responsible for booking appointments, explaining health report findings, and maintaining accurate patient interaction records.