EXECUTIVE N - PROJ. SALES TECHNOLOGIST - Indore at Asian Paints Ltd

Indore, Madhya Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Knowledge, Product Application Process, Verbal Communication Skills, Written Communication Skills, Responsiveness, Quality Assurance, Training Development, Customer Complaint Resolution, Site Inspection, Project Sales Support, Technical Training, Chemistry Knowledge, Paint Technology, MS Office Proficiency, Site Warranty Coordination, Complaint Analysis

Industry

Manufacturing

Description

External Job Description Job Purpose The position is that of frontline technical personnel who would primarily be responsible for supporting the project sales in defined geography by providing on-site services, products trainings for all stakeholders, ensuring quality during application process and handling complaints thereby assisting in achieving overall business objectives Primary Responsibilities Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-a-vis products in the marketDevise ways in which these product strengths can be communicated to the consumers and influencers.Conduct pre-painting site inspection, on-site inspection and post painting site inspection for all fresh and repainting project sitesUnderstand the requirements from Customer and propose the solutions based on site evaluationConduct product sampling at the site based on the requirementConduct regular supervision of ongoing sites along with ServiceRepresentative to ensure right product application practice Site WarrantiesCoordinate proactively with Project Sales team about the details of the sites where warranty needs to be issuedConduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate Key Performance Indicators Compliance to service schedule at Landmark Sites (LMS)Timely issue of Site warranty certificatesClosure of customer complaint within the defined timelinesCompliance to inspection schedule to ensure Quality at the sitesCompliance to Product training plan Customer Complaint’sInvestigate complaints reported at sites and resolve within the defined timelinesConduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence Quality Assurance Conduct random checks of draw down tinting process at godowns and ensure shade compliancesConduct site inspection to verify actual application process against the recommended processProvide training to sampling painters on application process for all products Training Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirementBrief the Project Sales team on the technical aspects of all existing and new products Key Interactions Internal Retail, Projects, Services, Research and Technology and Marketing,External Dealers, Applicators, Contractors, Customers, Consultants, Engineers, Architects and Builders Role Requirements / Specifications - Qualifications Essential B.Sc. Degree in Chemistry or Diploma in Paint TechnologyMinimum of 50% marks across education without any backlogsFull time Graduation Desired M.Sc. Chemistry Applicants with an Engineering background (B. Tech/B.E./B. Pharma/Diploma) and MBA will not be considered. Previous Experience Desired Applicants with only B.Sc (Chemistry) Degree must have relevant experience in paint/chemicals industry Competencies Product Knowledge Product application process Verbal and Written Communication Skills Responsiveness Additional Requirements Applicant should be mobile pan India as the said role is transferrable in nature.Role involves visiting customer sites which require extensive travellingProficiency with MS – Office, in particular MS – Excel is mandatory.Age to be less than 26 (in case of fresher)

Responsibilities

The role involves supporting project sales by providing on-site services, conducting inspections, and ensuring quality during the application process. Additionally, the technologist will assist in product training and handle customer complaints to achieve business objectives.