Executive Operations Coordinator at Auberge Collection

Santa Fe, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

28.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Calendar Management, Correspondence, Project Coordination, Travel Arrangements, Report Preparation, Presentation Preparation, Meeting Minutes, Expense Reports, Filing Systems, Database Management, Confidentiality, Guest Feedback Response, VIP Coordination, Room Block Management, Lead Tracking, Cross-functional Collaboration

Industry

Hospitality

Description

Company Description About Bishop’s Lodge, Auberge Collection A legendary landmark re-imagined, Bishop’s Lodge, Auberge Collection is a luxurious and soulful retreat steeped in heritage in Santa Fe, New Mexico. Set on 317 secluded acres bordering Santa Fe National Forest and just minutes from downtown, the 98-room resort invites guests to connect with nature with organic adobe architecture that invokes rich New Mexican heritage and conveys a genuine sense of place. Amenities include a collection of exhilarating outdoor experiences, historic horse stables, fitness center, pool, onsite stream for fly fishing casting lessons, healing arts experiences at Stream Dance Spa and several dining venues, including the resort’s signature restaurant SkyFire. Expansive indoor and outdoor event space includes The Hall with 3,200 square feet of meeting space and the historic Lamy Chapel and Lawn, featuring dramatic views of the Tesuque Valley. The recently unveiled Bunkhouse is ideal for family gatherings with 12 individual bedrooms. For more information: auberge.com/bishops-lodge/ Follow Bishop’s Lodge, Auberge Resorts Collection on Facebook and Instagram @BishopsLodgeAuberge Job Description The Executive Operations Coordinator is a highly detail-oriented and organized professional who provides comprehensive support to the Executive Team while partnering closely with Front Office, Membership, and Leisure Sales. This role ensures seamless day-to-day operations, enhances VIP and membership programming, oversees room block coordination, manages executive-level guest feedback responses, and contributes to initiatives that drive guest satisfaction and revenue performance. Key Responsibilities Executive & Administrative Support Provide comprehensive administrative support to the Executive Team, including calendar management, correspondence, and project coordination. Manage the General Manager’s calendar, travel arrangements, itineraries, and related communications. Prepare reports, presentations, daily VIP reports, and executive meeting materials. Record and distribute meeting minutes for ownership meetings, executive sessions, and special events. Complete expense reports and maintain organized filing systems, records, and contact databases. Serve as the primary liaison between executives, team members, ownership, and external partners. Maintain office operations, including vendor coordination, equipment oversight, and supply management. Exercise the highest level of discretion and confidentiality when handling sensitive information. Perform additional duties as assigned in support of leadership priorities Guest & Front Office Support Respond to Revinate guest feedback surveys on behalf of the Executive Team with timely and personalized communication. Coordinate VIP arrivals, amenities, and personalized guest experiences. Welcome visitors to the Executive Office, ensuring a professional and hospitable environment. Provide property information, manage incoming calls, and support Front Office operations as needed. Assist with room block management for events, packages, and group reservations. Membership, Leisure Sales & Operational Support Coordinate membership communications, activities, and related administrative needs. Support Leisure Sales through lead tracking, and guest follow-up. Maintain accurate records for room blocks, membership, and sales activity. Collaborate cross-functionally with Sales & Marketing and operational teams to enhance guest satisfaction and revenue performance. Qualifications Minimum of two years of experience in luxury hospitality, executive support, or administrative coordination. Exceptional organizational, communication, and multitasking abilities. Highly detail-oriented with a professional demeanor and a strong commitment to guest service excellence. Proficient in the OPERA Cloud, Google Workspace platform, including Gmail, Calendar, Docs, and Sheets. Excellent verbal and written communication skills, with the ability to engage effectively via phone, email, and in person. Demonstrated ability to manage multiple priorities in a fast-paced environment. Prior hotel and/or hospitality operations experience preferred. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com Juniper Bishops Employment LLC is an Equal Opportunity Employer, M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Type: Non-Management Compensation: USD 26.00 - USD 28.00 - hourly

Responsibilities

This role provides comprehensive administrative support to the Executive Team, managing calendars, communications, and preparing executive materials while ensuring seamless day-to-day operations. Key duties also involve enhancing VIP and membership programming, overseeing room block coordination, and managing executive-level guest feedback responses.