· Aftersales Business KPI performance reporting (Renault, Infiniti)
· Monthly Balanced Scorecard report & presentation preparation at Corporate and Branch level
· Prepare periodic customized/standard reports as required through Power BI
· Business data management
· Management Dashboard preparation
· Business Case preparation for Business Development Projects
· Business Intelligence Tool development & Enhancements
· Business data management
· Service performance reports generation and provide to Service Planning Department for BSC score card preparation & analysis
· Price update in system and coordination with service branches and sales divisions resolve contract concerns
· Management Dashboard preparation Principals
· Business Report and Data management
· Business Case preparation for Business Development Projects
· Contract Pricing for Nissan/Infiniti/Renault
· Customized Service Contract Pricing for Sales & Marketing Campaigns
· Service Contract Administration (Total loss cases refund, Cheques return cases)
· Service Contact Burnout Report and Analytics

EDUCATIONAL QUALIFICATION:

· Technical/ Engineering Degree in Automobile or Mechanical (preferably with MBA degree)

WORK EXPERIENCE:

· Experience in Automobile or related industry in UAE & Gulf market
· Automotive Aftersales background with CRM exposure

Please refer the Job description for details