Executive Product Owner Workbench Platform at Commonwealth Bank

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product strategy, Platform engineering, DevSecOps, Observability, Feature flagging, Scale engineering, Distributed systems, Event-driven architecture, Kubernetes, CI/CD, Pipeline-as-code, Stakeholder management, Risk management, Financial services, Product lifecycle management, Infrastructure-as-code

Industry

Financial Services

Description

See Yourself in our Team You’ll join Customer Channels and Data within Business Bank, working in the CRM Workbench Crew. The Crew is building an AI-enabled platform that is reshaping relationship management into a hybrid-agentic model, giving frontline teams greater capacity to focus on the interactions that matter most. It is a significant opportunity to shape the core platform that underpins reliability, speed, security and scale across Banker Workbench. Do Work that Matters As Executive Product Owner for Workbench Platform, you will define and lead the product strategy for the foundational platform capabilities that enable Banker Workbench to scale visibly and safely across Business Banking. This includes reliability, DevSecOps, observability, feature flagging and scale engineering. You will work at the intersection of product, engineering, architecture, security and operations to build a platform that is trusted by both frontline users and contributing product teams. This is a role for someone who can translate deep technical complexity into clear priorities, make sound trade-offs at scale, and lead a platform product that improves engineering velocity while strengthening resilience and control. What you’ll do Define and own the product vision, strategy and roadmap for Workbench Platform, aligned to Crew objectives and Business Banking priorities. Lead the platform strategy across reliability, DevSecOps, observability, feature management, release controls and scale engineering. Shape a modern platform product that improves service resilience, delivery speed and operational transparency for Banker Workbench and its dependent squads. Drive platform lifecycle management end to end, including discovery, prioritisation, release coordination, production readiness and continuous optimisation. Partner with engineering and architecture teams on distributed systems, event-driven design, durable state, Kubernetes-based platforms and multi-environment delivery patterns. Lead decisions on CI/CD, pipeline-as-code, staged rollout approaches, feature flags, rollback disciplines and deployment governance. Embed security-by-design practices across the software lifecycle, including supply chain protections, secrets management, runtime policy controls and compliance obligations. Ensure observability, service health, telemetry and incident readiness are treated as product capabilities, not afterthoughts. Manage risks, dependencies and escalations across Business, Technology, Infrastructure, Security and support units to align priorities and delivery commitments. Maintain a healthy, prioritised backlog that delivers measurable customer, engineer and business outcomes. What you bring Significant experience as a senior or executive-level Product Owner in large, complex organisations. Proven success leading platform, infrastructure or deeply technical products that span multiple domains, teams or business units. Strong product leadership in platform environments, with the ability to translate architecture, engineering and operational complexity into clear priorities and trade-offs. Experience working with distributed systems, event-driven architecture, infrastructure-as-code and production platform design. Strong understanding of DevSecOps, CI/CD, staged release management, delivery governance and modern software lifecycle practices. Experience shaping products that require high reliability, observability, resilience, auditability and operational scale. Credibility partnering with engineering, security, infrastructure and architecture leaders on platform strategy and technical direction. Strong understanding of regulatory, risk and control environments, ideally in financial services or another regulated industry. Exceptional stakeholder management skills, including the ability to influence senior leaders across business, technology and operations. Commercial awareness, including the ability to balance platform investment, delivery velocity, cloud cost and long-term engineering health. Working with us Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. If you’re excited about this opportunity but your experience does not align perfectly with every requirement, we still encourage you to apply. At CommBank we will inspire you with work that makes a difference, surround you with talented people who respect and value each other, and empower you to grow professionally and personally. If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 01/05/2026 Whether you’re passionate about customer service, driven by data, or called by creativity, a career with CommBank is for you. Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. One where we’re driven by our values, and supported to share ideas, initiatives, and energy. One where making a positive impact for customers, communities and each other is part of our every day. Here, you’ll thrive. You’ll be supported when faced with challenges, and empowered to tackle new opportunities. We really love working here, and we think you will too.

Responsibilities

Define and own the product vision, strategy, and roadmap for the Workbench Platform to ensure reliability, security, and scalability. Partner with engineering and architecture teams to drive platform lifecycle management and embed modern software delivery practices.