LONG-TERM RENTAL (LTR) MANAGEMENT:

• Ensure timely rent collection, track payments, and follow up on any delinquent accounts.
• Manage maintenance requests for tenants, coordinating repairs and services with the appropriate vendors.
• Answer tenant inquiries and provide excellent customer service, resolving issues in a timely and professional manner.
• Process tenant applications, verify information, and facilitate background checks to ensure qualified tenants.
• Maintain accurate records of tenant interactions, payments, and maintenance requests in the company’s property management system.
• Coordinate move-ins and move-outs, ensuring smooth transitions for new and departing tenants.

QUALIFICATIONS:

• Strong attention to detail and ability to manage multiple tasks without missing critical steps.
• Critical thinking skills, with the ability to solve problems independently and effectively.
• Ability to follow SOPs and standard processes to ensure consistent, high-quality work.
• Good with numbers and able to manage financial tasks such as credit card disputes, rent collection, and expense tracking.
• Highly organized with excellent time management skills, capable of prioritizing and meeting deadlines.
• Experience in email and calendar management for executives or senior-level managers.
• Familiarity with long-term rental management, including rent collection, tenant relations, maintenance coordination, and application processing.
• Proficiency in using property management software and productivity tools such as Google Workspace or Microsoft Office.

PREFERRED EXPERIENCE:

• Previous experience in executive assistant roles or real estate property management.
• Familiarity with financial management, such as handling credit card disputes or basic bookkeeping tasks.
• Ability to work independently, proactively solving problems and ensuring the executive team’s needs are met.

• Manage email and calendar for the executive team, ensuring meetings, deadlines, and correspondence are prioritized and well-organized.
• Handle credit card disputes, track expenses, and assist with financial reporting.
• Sell and buy items as needed for business or personal purposes, conducting thorough research to ensure the best value.
• Perform research on products or services to support decision-making for purchases, vendor selection, or special projects.
• Coordinate events, meetings, and tasks across multiple departments, ensuring smooth execution and communication.
• Maintain organization of files, documents, and digital assets for easy retrieval.
• Follow SOPs and company guidelines for all administrative processes to ensure consistency and compliance.