This role provides executive receptionist support for our Boston office location.
You will attend to visitors and manage inquiries on the phone and in-person.
You will assist and back up the Office Concierge as the primary liaison to the Boston office for firm-wide issues and initiatives.
This is an onsite role at our Atlantic Wharf, Congress Street offices.
Standard working hours are 7:30 AM to 4:30 PM with a one-hour lunch break and will be discussed further during the interview process.

REQUIRED QUALIFICATIONS

• 1-3 years of relevant experience including knowledge of administrative and clerical procedures
• Strong interpersonal and communication skills with a positive and energetic attitude
• Customer service orientation and ability to operate effectively in stressful situations and able to take initiative when warranted
• Strong organizational and planning skills and ability to manage multiple priorities in a fast-paced environment
• Exceptional attention to detail
• Working knowledge of Microsoft Suite of software - Outlook, Word, PowerPoint, Excel

PREFERRED QUALIFICATIONS

• Knowledge of Ariba, Concur, and ServiceNow platforms
• Knowledge of SharePoint

• Greet visitors: Greet visitors and provide directions for various businesses/floors. Take coats, offer refreshments, notify appropriate contacts, set up catering, clean conference rooms.
• Security/Vendor deliveries: Assist with tasks necessary regarding the Ameriprise Security team, building security, and occasional outside visitor personal security teams. Maintain visitor and temporary access card process for building. Handle parking administration for executives and visitors. Assist and back up the Office Concierge with vendor deliveries such as catering, florists, movers, deliveries, etc.
• Phone: Answer main switchboard number for local corporate site.
• Other Executive Support: Provide executive support to visiting Senior Executives. Perform basic clerical duties and provide back-up support for local senior leaders. Perform other general administrative duties as assigned/needed.
• General Office support: Manage the ownership of employee lockers, tracking which should be emptied and reissued when employees leave the firm or move to another office. Maintain the supply closets ensuring adequate office supplies are regularly available and restocked appropriately. Manage the restricted conference rooms to ensure best appropriate use.