Executive, Refund at AirAsia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transaction Verification, Report Compilation, Payment Posting, Payment Rejections Handling, Reconciliation, Bank Portal Uploading, Accounting System Entry, Value Date Confirmation, Bank Statement Review, Payment System Reversal, Email Communication, Balance Sheet Updating, Case Management System Updating, Leadership, Communication, Analytical Skills

Industry

Airlines and Aviation

Description

Job Description Job Description: Responsible for processing and managing customer refund payments across multiple bank systems. The role includes verifying transactions, preparing reports, posting entries in financial systems, handling payment rejections, and supporting reconciliation activities. Verify the refund transactions in the booking system and compile transaction reports. Responsible for sending the refund report to the Accounting Team for invoice creation. Responsible for uploading payment templates to the bank portal. Responsible for posting payment entries in the Accounting System (Accounts Payable (AP) module). Responsible for sending the value date confirmations to Country Finance (CF). Ensure that all approved cases are posted in the payment system on the same day. Review bank statements weekly for any rejected payments. Perform reversal and decline the rejected cases in the Payment system. Handling email communication related to the refund payment status. Responsible for compiling bank reconciliation breakdowns for the Bank Preparer. Responsible for updating the Balance Sheet Schedule based on draft opening and closing balances. Responsible for updating the refund status in the Case Management system Qualifications: Bachelor's degree in a Finance-related field. Fresh graduates or experienced candidates in the Finance-related field are encouraged to apply Strong leadership and communication skills. Strong numerical and analytical skills. Excellent attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. AirAsia Berhad: Asia’s leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world’s best. Driven by the Dare to Dream spirit, we pride ourselves in being the region’s largest low-cost carrier, serving 24 countries and over 130 destinations. We're not confined by walls, except when we need to answer the call of nature, so all departments mingle every day. As we embrace new technology to become a digital airline, services like BIG Duty Free, BIG Pay, BIG Loyalty, Touristly, ROKKI and Xcite Inflight Entertainment will be an exciting evolution, placing us ahead of the game. Are you in? AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly"

Responsibilities

This role is responsible for processing and managing customer refund payments across multiple bank systems, which includes verifying transactions, preparing reports, and posting entries in financial systems. Key duties also involve handling payment rejections, supporting reconciliation activities, and ensuring same-day posting of approved cases.