Executive, Refund at AirAsia

Sepang, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

0.0

Posted On

21 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transaction Verification, Report Compilation, Payment Posting, Payment Rejections Handling, Reconciliation Support, Bank Portal Uploading, Accounts Payable (AP), Value Date Confirmation, Bank Statement Review, Payment Reversal, Email Communication, Balance Sheet Updating, Case Management System Updating, Numerical Skills, Analytical Skills, Attention To Detail

Industry

Airlines and Aviation

Description

Job Description Job Description: Responsible for processing and managing customer refund payments across multiple bank systems. The role includes verifying transactions, preparing reports, posting entries in financial systems, handling payment rejections, and supporting reconciliation activities. Verify the refund transactions in the booking system and compile transaction reports. Responsible for sending the refund report to the Accounting Team for invoice creation. Responsible for uploading payment templates to the bank portal. Responsible for posting payment entries in the Accounting System (Accounts Payable (AP) module). Responsible for sending the value date confirmations to Country Finance (CF). Ensure that all approved cases are posted in the payment system on the same day. Review bank statements weekly for any rejected payments. Perform reversal and decline the rejected cases in the Payment system. Handling email communication related to the refund payment status. Responsible for compiling bank reconciliation breakdowns for the Bank Preparer. Responsible for updating the Balance Sheet Schedule based on draft opening and closing balances. Responsible for updating the refund status in the Case Management system Qualifications: Bachelor's degree in a Finance-related field. Fresh graduates or experienced candidates in the Finance-related field are encouraged to apply Strong leadership and communication skills. Strong numerical and analytical skills. Excellent attention to detail. Strong communication and interpersonal skills. Ability to work independently and as part of a team. We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

Responsibilities

This role is responsible for processing and managing customer refund payments across multiple bank systems, which involves verifying transactions, preparing reports, and posting entries in financial systems. Key duties include handling payment rejections, supporting reconciliation activities, and ensuring all approved cases are posted to the payment system daily.