Executive, Student Records & STP Services at Singapore Institute of Management

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

0.0

Posted On

27 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Regulatory Compliance, Student Records Management, Auditing, Budgeting, Mentoring, Communication Skills, Interpersonal Skills, Analytical Skills, Digital Tools Proficiency, Planning, Organizing, Time Management, Resourcefulness, Collaboration, Process Orientation, Learning Agility

Industry

Higher Education

Description

Accountabilities: 1. Regulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within SRSS processes; compile reports/documents necessary to support all regulatory reporting/audits. 2. Centralised Services: Plan and execute activities necessary for the team to provide centralised services. These include Student’s Pass (STP) processing, SimplyGo PEI-Student concession card for eligible students, verification of qualification and processing of Personal Data Protection-related queries. Team Leads will also assign these activities to team members. 3. Audits: Prepare and ensure readiness of documentations to support all internal and external audits on SRSS department. 4. Student Records Management: Maintain student-related records, including document keeping, in accordance to established SRSS processes. 5. SRSS Policies and Procedures: Provide and compile inputs to the review of SRSS policies and procedures to meet operational/annual review requirements. 6. Continuous Improvement and Innovation: Recommend and implement improvements to SRSS processes to address new business requirements/user experience and in achieving operational efficiency. 7. Budgeting: Monitor and manage the annual budget of SRSS department for budget items assigned by Supervisor and/or Managerial Leader. 8. Working Assignment and Mentorship: Plan and ensure appropriate coverage of work duties at the team level. Guide and supervise team members in the operational aspect of assigned work to achieve articulated services. 9. OIC: To take on the OIC role for area(s) assigned by Managerial Leader. JOB REQUIREMENTS Academic Education/Experience/Training Minimally a bachelor's degree. Experience At least 2 years of relevant working experience in higher education. Proven track records of leading team in achieving results. Skills Proficient in mentoring team members. Good communication and interpersonal skills. Possesses analytical skills in preparing and interpreting statistics. Proficient in utilising digital tools to enhance work effectiveness. Personal Attributes Ability to plan, organise and time manage under pressure. Independent and resourceful; collaborate effectively with others to achieve goals. Meticulous and process oriented. Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements. We regret that only shortlisted candidates will be notified. The Singapore Institute of Management (SIM) is one of the region’s leading education and lifelong learning institutions, recognized for empowering individuals and enterprises to thrive across life stages through learning. Seeded by the Singapore Economic Development Board in 1964, SIM has, for close to 60 years, been leading in the development of work and industry skills for Singapore’s growth. Through harnessing new knowledge, skills and technology, SIM provides skills-based learning experiences that enable students, professionals, and enterprises to Learn for Life and Thrive for Life. SIM achieves this through SIM Global Education (SIM GE) and SIM Academy. SIM GE focuses on higher education pathways and SIM Academy focuses on Professional Development (PD) and Enterprise Solutions (ES) for career transitions and advancements, and integrated learning solutions for enterprises. For more information on the Singapore Institute of Management, visit sim.edu.sg

Responsibilities

The role involves supporting regulatory compliance and reporting, managing student records, and preparing for audits. Additionally, the position requires planning centralized services and recommending improvements to enhance operational efficiency.