Executive Support Manager at City of Boston

, , United States -

Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

15 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Document Processing, Constituent Inquiries, Abatement Application Management, Messaging Materials Management, Communication Skills, Judgment, Problem Solving, Microsoft Office, Google Suite, Assessing Practices, Attention to Detail, Public Administration, Business Administration, MA Department of Revenue Knowledge

Industry

Fundraising

Description

Overview The mission of the City of Boston Assessing Department is to accurately collect data, assess property at its full and fair cash value, and provide prompt and courteous service to the public. The Assessing Department is a leader in municipal valuation and seeks to maintain that status by attracting talented experience to our core staffing. Under the direction of the Director of the Executive Support Unit, the Support Manager will assist the Director, manage the executive support staff, manage the administration of abatement application process, and manage the internal and external constituent communications. Responsibilities Supervise staff. Oversee and assist with day-to-day and year-round document processing. Respond to constituent inquiries as needed. Manage the annual administration of abatement application process. Maintain and manage department messaging materials. Work closely with Executive leadership on addressing departmental programs, policies, and procedures regarding correspondence and constituent inquiries. Minimum Entrance Qualifications A Bachelor’s degree in business administration or public administration is preferred. Accuracy and attention to detail. Professional knowledge of assessing practices particularly in abatement and personal exemption law and procedures a plus. Exceptional oral and written communication skills and the ability to interact effectively with internal and external stakeholders. Knowledge of MA Department of Revenue requirements and departmental standards preferred. Ability to exercise good judgment and problem solving as required by the job. Proficient with Microsoft Office, and Google Suite a plus. Boston Residency Required Terms: Union/Salary Plan/Grade: AFSCME/MM1-6 Hours per week: 35, Monday – Friday, 9:00am – 5:00 pm Please refer to the Salary Information section on the Boston Career Center site for more information on the compensation. For each Salary Plan, salaries are listed by Grade and Step.

Responsibilities

The Executive Support Manager will supervise staff and manage the administration of the abatement application process. They will also handle internal and external communications and work closely with executive leadership on departmental programs and policies.