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Executive-Voice-Customer Service at EXL Talent Acquisition Team

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Eligibility Verification, Benefit Verification, Written Communication, Verbal Communication, Listening Skills, Soft Skills, Computer Navigation, Typing Speed, Microsoft Office, Medical Terminology, Decision Making, Problem Solving, Critical Thinking, Attention To Detail, Email Usage

Industry

Business Consulting and Services

Description

* Answers questions to providers related to Benefit Plans, Claims and related topics * To communicate effectively for additional information as needed by providers * Perform accurate data entry * Perform eligibility and benefit verification * Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com [http://www.exlservice.com/]. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Responsibilities

The role involves answering provider questions regarding Benefit Plans and Claims, and effectively communicating to gather necessary additional information. Responsibilities also include performing accurate data entry and verifying eligibility and benefits.