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Exp Cust Exp Professional at Honeywell

, , North Korea -

Full Time

Start Date

Immediate

Expiry Date

14 Jul, 26

Salary

0.0

Posted On

15 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Supply chain, Order management, Order to cash, Microsoft Office, Customer-facing, ERP systems, SAP, Customer portals, Oracle, Excel, Integrated reporting systems, Communication skills, Teamwork, Problem solving, Continuous improvement

Industry

Automation Machinery Manufacturing

Description

As an Experienced Customer Experience Professional here at Honeywell, you will serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will report directly to our Field Service Manager and you’ll work out of our Yeosu, Jeonranam-do, Korea location on an On-site work schedule. In this role, you will impact customer satisfaction by responding to inbound customer inquiries, coordinating with internal departments to resolve issues, processing orders, and driving continuous improvement in customer care processes. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

You will serve as the primary contact for assigned accounts, managing customer inquiries and coordinating with internal departments to resolve issues. Additionally, you will process orders and drive continuous improvement in customer care processes.