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Exp CX Prog Mgt Professional, Analytics at Honeywell

Aguadilla, , Puerto Rico -

Full Time

Start Date

Immediate

Expiry Date

09 Jun, 26

Salary

0.0

Posted On

11 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience Program Management, Data Analytics, Customer Satisfaction, Customer Loyalty, Strategic Program Management, SQL, Data Manipulation, Leadership, Change Management, Stakeholder Influence, Data-Driven Decisions, Negotiation, Dispute Resolution, CX Management Software

Industry

electrical;Appliances;and Electronics Manufacturing

Description

As a Customer Experience Program Management Professional here at Honeywell, you will have the opportunity to shape the organization's customer experience strategy and drive impactful initiatives. Your expertise in customer experience program management and advanced data analytics will be crucial in enhancing customer satisfaction and loyalty. You will report directly to our Sr Director of Customer Experience and you’ll work out of our Puerto Rico location on a Hybrid work schedule. External hires will begin with 90 days on site before transitioning to a 3/2 hybrid schedule. In this role, you will impact the company's ability to deliver exceptional customer experiences, driving customer loyalty and business growth through strategic program management and collaboration across functions. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Responsibilities

The professional will shape the organization's customer experience strategy and drive impactful initiatives using expertise in program management and advanced data analytics. This role impacts the company's ability to deliver exceptional customer experiences, driving loyalty and business growth through strategic collaboration.