EXPEDITION ACCOUNT MANAGER

Advertiser: Meichen Travel Limited
Region: Canterbury (Remote/home-based)
Employment type: Permanent, full-time
Vacancy: 1 position
Hours of work: 30–40 hours per week
Salary range: $30 – $35 per hour

COMPANY OVERVIEW

Meichen Travel is a leading travel agency specializing in cruise and expedition experiences, representing world-renowned cruise lines including Virgin Voyages, Atlas Ocean Voyages, Swan Hellenic, Disney Cruise Line, and Princess Cruises. We are looking for experienced professionals to join our team and help expand our business in the Canterbury region. Flexible remote work is available.

JOB SUMMARY

The Expedition Account Manager is responsible for identifying market opportunities and advising on the development, coordination, and implementation of plans for promoting Meichen Travel’s cruise and expedition services. This role involves managing client relationships, creating tailored travel solutions, and supporting business growth in the Canterbury region.

JOB REQUIREMENTS

• At least 5 years’ experience in a relevant field/industry; OR a Master’s degree (no restriction on field of study)
• Knowledge of expedition activities, such as polar (Arctic/Antarctic) expeditions
• Strong skills in business development, customer service, and communication

• Organize and develop marketing campaigns, branding, and promotional activities
• Coordinate collaborations with third-party partners
• Advise and create personalized travel solutions for passengers
• Plan and oversee passenger activities safely
• Lead the Expedition Account Team and ensure smooth coordination with captains, crew, and hotel departments
• Conduct research to interpret and predict customer trends
• Analyse customer preferences and data to support business growth