Join Our Team at the Sooke Harbour House
The Sooke Harbour House is a boutique hotel that prides itself on exceptional West Coast
hospitality. Our team of ambassadors is passionate about creating memorable dining
experiences for every guest. We are looking for a dedicated Expeditor/Food Runner to join our
dynamic team and support our front-of-house operations.

POSITION SUMMARY

The Expeditor / Food Runner is a key bridge between the kitchen and the dining areas, ensuring timely, accurate, and polished food delivery to guests. This role requires a highly organized and communicative individual who can maintain a smooth and efficient service flow while upholding the high standards of the Sooke Harbour House. This position plays a crucial part in delivering a memorable and refined dining experience.

QUALIFICATIONS

• Previous experience in a fine dining or high-volume restaurant setting is preferred
• Strong communication skills and the ability to stay composed under pressure
• Ability to multitask and prioritize in a fast-paced environment
• Keen eye for detail and presentation
• Physically able to stand and walk for extended periods and carry trays or multiple plates
• Team-oriented mindset with a willingness to assist wherever needed
• Serving It Right certification required or willingness to obtain

• Act as the central point of communication between the kitchen and front-of-house service team during service
• Ensure every dish leaving the kitchen is complete, correct, and beautifully presented
• Call out and coordinate timing of food orders in collaboration with chefs and service staff
• Run food from the kitchen to tables promptly and with attention to guest satisfaction
• Assist with clearing, resetting tables, and maintaining a clean and organized dining area
• Support servers and management with overall flow of service during busy periods
• Maintain cleanliness of the pass and ensure food is held at correct temperatures and conditions while waiting for service
• Handle guest requests and inquiries with professionalism and urgency, always escalating when appropriate