Experience Center Executive, Abuja (FCT) at Sun King

Lagos, Lagos State, Nigeria -

Full Time

Start Date

Immediate

Expiry Date

25 Jul, 26

Salary

0.0

Posted On

26 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory management, Customer service, Technical troubleshooting, Reporting, Store maintenance, Problem-solving, Communication skills, MS Excel, MS Word, Data entry, Warranty verification

Industry

Renewable Energy Semiconductor Manufacturing

Description

Experience Center Executive, Abuja (FCT) Department: EasyBuy Direct Sales Employment Type: Permanent - Full Time Location: Nigeria Reporting To: Solar Inverter Manager Description Job Location: Abuja, FCT About the role: The Sun King Experience Center Executive is task with overseeing the overall wellbeing of the experience center, inventory management and ensuring a high level of customer satisfaction. What you would be expected to do 1. Inventory management Coordinate with warehouse to receive stock and keep track of inventory Issue out stocks to cash sales customers as per requirement Maintain an updated Goods Received and Goods Issued log online Perform daily cycle counts and monthly stock take Scan in and out Sun King inventory on a serial basis Communicate any inventory shortage, theft, or loss at the zonal warehouse 2. Reports Prepare daily on hand stock report for stakeholders use Report on daily issued out stock for replacement and or replenishment 3. Repairs Repairs and Spare Parts management Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks Perform basic check on the faulty units before replacement 4. Store management Ensure the center is well maintained tidy and that the store arrangement is per SKU. Ensure neatness and good ambiance of the experience center at all times. Observation of safety procedures to avert hazards at the experience center. Welcome walk-in customers and provide as necessary excellent customer experience to ensure top notch service. You might be a strong candidate if you Have a Degree or its equivalent from a recognized institution in any related field. Have at least 1 years’ hands on experience in a related role. Have effective verbal, communication and people skills. Are able to demonstrate high levels of integrity with a proactive and positive attitude. Have a good customer centric attitude and focus. Have a team player spirit with high levels of flexibility. Possess good problem-solving skills. Have the ability to gauge client needs. Are Familiar with MS Excel and MS Word What Sun King offers Professional growth in a dynamic, rapidly expanding, high-social-impact industry An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet. A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds. Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

Responsibilities

The Experience Center Executive is responsible for managing inventory, performing stock counts, and maintaining accurate records of goods received and issued. Additionally, they oversee store maintenance, handle faulty unit repairs, and provide excellent customer service to walk-in clients.