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Experience Designer at Chubb
Bangkok, , Thailand -
Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Product Design, User Experience Design, Discovery, Ideation, Concepting, UI/Visual Design, Wireframing, Prototyping, Validation, Journey Maps, User Flows, Storyboards, Design System, Agile, User Research, Usability Testing

Industry

Insurance

Description
Role Summary * Drive end-to-end product and/or user experience design (including discovery, ideation, concepting, UI/visual design, wireframing, prototyping and validation) to create digital solutions * Collaborate within cross-functional product or project teams, aiming to create user experiences that lead to business impact (e.g., customer satisfaction/loyalty/retention, self-servicing) * Serves as a design conduit for product or project teams while studying and analyzing user challenges / needs Responsibilities * Understand, study and analyze user needs and create journey maps, user flows and storyboards in defining the aspirational CX and UX, incorporating the industry best practices and UX principles * Design and deliver on-brand, accessible, cohesive and high-quality visual experiences as per Chubb Design System and brand guidelines, validating the design direction and artifacts with the design leads or creative directors (e.g., Head of Experience Design) * Help digital product owners or project leaders define long and short-term vision and roadmap for digital products, applications or solutions * Create wireframes as per customer needs, produce prototypes, and test/validate the UX * Keep the engineer-focused mindset in creating the wireframes with a deep consideration for responsive design and robustness of the design solutions * Responsible for the review and validation of the implemented front-end work while preparing developer-friendly UI handoff artifacts and technical annotations * Collaborate with other designers within and cross-team to solve design challenges and maintain a level of design consistency and coherence across Teams, Domains, products and largely the overall Chubb’s digital ecosystem
Responsibilities
The role involves driving end-to-end product and user experience design, covering discovery, concepting, UI/visual design, prototyping, and validation to create impactful digital solutions. Responsibilities also include analyzing user needs, designing on-brand visual experiences according to guidelines, and ensuring design consistency across the digital ecosystem.