Experienced Alarm Service Technician (Paid Training and Company Vehicle Pro at Vector Security Inc

, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

41.15

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Alarm system installation, Troubleshooting, Low voltage wiring, CCTV installation, Access control, Network diagnostics, System maintenance, Technical mentoring, Customer service, Field service, Security system integration, DMP access control, Alarm panel configuration, Structured wiring

Industry

Retail

Description

Vector Image Asset-/globalassets/vector-security-main.svg [https://www.vectorsecurity.com/globalassets/vector-security-main.svg] At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Sr. Service Technician! We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. Territory: Northern Virginia / Southern Maryland (Alexandria to Manassas; Fredericksburg to Gainesville) PAID TRAINING AND COMPANY VEHICLE PROVIDED! Summary: As a Senior Alarm Systems Technician on our Service Team, you'll use your industry expertise to diagnose, repair, and maintain residential and commercial security systems across the Northern Virginia and Southern Maryland area. This is a true field-based role. This opportunity requires strong troubleshooting skills to diagnose network and system issues, perform basic integrations, and ensure systems operate reliably for our customers. Senior technicians also play an important role in supporting and mentoring junior technicians while sharing technical knowledge to help strengthen the capabilities of the team and branch. In short, you will manage on average 4-7 service calls per day, working independently across a variety of system types while delivering an exceptional experience for every customer you visit. You will be issued a company vehicle, cell phone, and laptop to help you succeed in the field and manage your day-to-day! If you have experience installing alarm systems, security systems, running low voltage wiring, installing CCTV systems, or working in structured wiring or new construction environments - and enjoy mentoring other technicians or sharing your technical expertise - this role may be a strong fit for your background. Why Join Vector Security as an Alarm Technician: * You’re not just a number. Your schedule is set at least the night before so you can plan your day; your first call is typically within an hour of your home * We equip you to succeed. You’ll receive a company vehicle, company cell phone, and laptop; all equipment is shipped directly to you so your focus stays on your territory * We invest in your growth. Vector offers paid training and certifications including OSHA, NICET, CAT Level 1, alarm.com, and other manufacturer-specific programs; we want you building skills, not just logging calls * Variety keeps the work interesting. Unlike companies where technicians work on a single brand or panel type, Vector installs and services a wide range of systems; you will encounter something new regularly and build a broad technical skill set because of it * Minimal office time. For this territory, branch visits are only required once a month to once a quarter for team meetings; the rest of the time, you’re in the field doing the work What You’ll Do: * Diagnose and resolve service issues on residential and commercial security systems, including wired and wireless alarms, access control, and video surveillance * Manage a daily route of ~ 4 to 7 service calls across your assigned territory in Northern Virginia and Southern Maryland * Configure and demonstrate system functionality; represent Vector Security professionally in every customer interaction * Identify opportunities to expand or upgrade service solutions for existing customers * Maintain accurate service records and documentation for each call * Apply strong troubleshooting logic to resolve issues efficiently on the first visit whenever possible * Share technical knowledge and support less experienced team members as needed What You’ll Need: * 3 to 5 years of hands-on field experience installing and servicing security alarm systems – required * High School Diploma or equivalent – required * Valid driver’s license with a clean driving history – required * Solid working knowledge of alarm panels and low voltage systems – required * Experience with CCTV and DMP access control – preferred * No exposure? No problem! We’ll train the right candidate on these systems * NICET Fire Level 1 certification is a plus; if you don’t have it yet, we’ll help you get there through our paid certification program! * ESA Certified Alarm Technician Level 2 or equivalent – preferred * Strong troubleshooting skills and the ability to work independently in the field with minimal supervision * Professional communication skills and a customer-first mindset; you will be the face of Vector Security on every call Pay Range: $25.72 - $41.15/hour. Actual compensation within this range will be determined based on skills, experience, and qualifications. This position is also eligible for participation in an annual bonus program. Additional benefits are outlined in the Total Rewards section below. What You'll Get: We offer a “Total Rewards” package including: * Competitive compensation with incentive eligibility * Medical, dental and vision coverage * Company paid life and AD&D insurance. * Company paid short- and long-term disability. * Voluntary benefit products * 401k retirement savings plan * Flexible Spending Account * Paid time off * Tuition reimbursement * Employee Assistance Program (EAP) About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. Our Values: * Win as a team. * Do the right thing. * Make a difference every day. * Get it done. * Think big. If you share these ideas, we’d love to hear from you! Vector Security is a Drug-Free Workplace Vector Security is an Equal Opportunity Employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.

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Responsibilities

The technician will diagnose, repair, and maintain residential and commercial security systems while managing a daily route of service calls. Additionally, they will mentor junior technicians and provide professional technical support to customers in the field.