Experienced Auto Service Advisor at KUNES COUNTRY FREEDOM RV INC

Quincy, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jun, 26

Salary

100000.0

Posted On

03 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Experience, Service Sales, Operational Efficiency, Repair Order Writing, Maintenance Recommendation, Customer Satisfaction, Communication, Organization, Automotive Repair, Dealership DMS, Service Scheduling Software, Quality Control, Preventative Maintenance

Industry

Automotive

Description

Description Position Summary Kunes Auto Group is hiring an Experienced Automotive Service Advisor to support our Hyundai service operation in Quincy, IL. This role is ideal for a proven advisor who understands how to balance customer experience, service sales, and operational efficiency. You will be the primary point of contact between customers and technicians—writing accurate repair orders, recommending maintenance based on OEM guidelines, and driving customer satisfaction and revenue. Key Responsibilities Greet customers and professionally assess vehicle concerns Write clear, accurate repair orders with labor and parts estimates Recommend maintenance and repairs based on OEM standards and vehicle history Communicate inspection findings and secure approval for additional work Provide timely updates on repair status, costs, and completion timelines Coordinate with technicians to ensure quality repairs and on-time delivery Maintain CSI standards and proactively resolve customer concerns Schedule service appointments efficiently Follow quality control processes to minimize errors and rework Promote preventative maintenance and dealership services Requirements Required Qualifications Previous dealership Service Advisor experience (required) Strong communication, organization, and customer-service skills Working knowledge of automotive repair and maintenance process Comfortable using dealership DMS / service scheduling software Valid driver’s license with insurable driving record Ability to work in a fast-paced, high-volume service department Compensation & Benefits $100,000+ annual earning potential Sign-on bonus for qualified, experienced advisors Medical, dental, and vision insurance 401(k) with company participation Paid time off and paid holidays Employee discounts on vehicles, parts, and service Ongoing OEM and professional training Daily Pay Program Stable leadership and long-term growth opportunities Why Kunes Established service volume and customer base Clear processes—not chaos Career growth across a large Midwest dealer group Advisors are treated as professionals, not order-takers Apply today to join a dealership that invests in experienced Service Advisors and rewards performance. Kunes Auto Group is an Equal Opportunity Employer.

Responsibilities

The Service Advisor acts as the main liaison between customers and technicians, responsible for accurately documenting repair needs, providing estimates, and ensuring customer satisfaction throughout the service process. Key duties include writing clear repair orders, recommending maintenance based on OEM guidelines, and coordinating with the shop for timely and quality repairs.