Experienced Automotive Service Advisor/Consultant at Harry Browns Family Automotive

Faribault, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

100000.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Automotive Services, Repair Processes, Communication, Teamwork, Time Management, Organization, Computer Proficiency, Customer Satisfaction, Service Advising, Estimates Preparation, Multi-line Phone Systems, Automotive Technology, Problem Solving, Professionalism, Customer Focus

Industry

Motor Vehicle Manufacturing

Description

Description Experienced Automotive Service Advisor/Consultant Join an Extraordinary Team at Harry Brown’s! Are you a driven, customer-focused professional who thrives in a fast-paced, team-oriented environment? Harry Brown’s is looking for an Experienced Automotive Service Advisor/Consultant who brings passion, professionalism, and a commitment to delivering exceptional service every day. If you’re ready to take your career to the next level with a respected, family-owned dealership, we want to meet you. What You’ll Do As a key member of our service team, you will help create an unforgettable customer experience by guiding guests through their service needs with confidence and care. Your responsibilities will include: Warmly greeting customers and helping them feel welcome and supported. Listening carefully to customer concerns and offering knowledgeable recommendations. Scheduling service appointments and keeping customers informed throughout the repair process. Preparing accurate, transparent service and repair estimates. Ensuring every service is completed to the highest standard and to the customer’s satisfaction. Maintaining an organized, professional workspace. Staying current on automotive technologies and industry trends. Providing outstanding support to the reconditioning department, service director, and service/parts teams. Communicating clearly and effectively across departments. Compensation Competitive Earnings: $50,000 – $100,000+ Includes base salary plus bonuses based on performance and customer satisfaction. Call Greg at 651-755-3151 for a confidential interview today! Requirements What You Bring We’re looking for someone who is energetic, solutions-driven, and ready to be a positive force in our service department. Ideal candidates will have: Minimum 2 years of customer service experience (dealership experience preferred). Strong knowledge of automotive services and repair processes. Excellent communication and teamwork abilities. The ability to thrive in a fast-paced environment. Experience handling multi-line phone systems. Exceptional organizational and time-management skills. A calm, customer-first approach—even under pressure. Ability to use multiple computer programs efficiently and simultaneously. High school diploma or equivalent. A valid Minnesota driver’s license meeting insurability standards. We invest in our people because we know our employees are the fuel that drives our success. Harry Brown’s offers a robust benefits package, including: Full suite of insurance options: Medical, Telehealth, Dental, Vision, Life, Voluntary Life, Accident, Critical Illness, and Legal Protection Paid Vacation & Sick Time 6 Paid Holidays Short- and Long-Term Disability Insurance 401(k) with company match Health Savings Account (HSA) & Dependent Care FSA Company events and small-team outings that make work more fun and more connected About Harry Brown’s Family-owned and operated since 1968, Harry Brown’s is one of southeastern Minnesota’s largest and most trusted multi-line dealerships. With sales, leasing, financing, service, accessories, Faribault Tire & Express Service, and ABRA Auto Body & Glass, we truly are a one-stop destination for automotive needs. At Harry Brown’s: We help families live better lives. We work as a team—humble, hungry, and committed to success. We lead with emotional intelligence and authenticity. We value our reputation, knowing that every action matters. We always strive to go the EXTRA mile—for our customers and for each other. Ready to Fuel Your Future? If you want to be part of an extraordinary, supportive, and growth-minded team, apply today. Your next great opportunity is waiting at Harry Brown’s!

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Responsibilities

The Service Advisor will guide customers through their service needs by warmly greeting them, listening to concerns, and offering knowledgeable recommendations for repairs. Key duties include preparing accurate service estimates, ensuring customer satisfaction with completed work, and maintaining clear communication across service and parts teams.