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Experienced Automotive Service Advisor at Pedder Nissan
Murrieta, California, United States -
Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

175000.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Automotive Repair, Service Advising, Customer Service, Cost Estimation, Time Management, Multitasking, Organization Skills, Sales

Industry

Retail Motor Vehicles

Description
Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, Pedder CDR+J of Poway, and Pedder Hyundai of Moreno Valley. We pride ourselves in having a great work environment that translates to a great customer service experience. The Service Advisor role is highly customer-centric and is responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Note: This role REQUIRES a proven track record of success in a Service Advisor role. Requirements Responsibilities Advises customers on necessary and recommended services. Offers additional services and repairs to customers. Computes cost of replacement parts and labor to restore the vehicle to the condition specified by the customer. Estimates cost of mechanical, electrical, or other repairs. Enters itemized estimate on service order and explains estimate to customer. Meets and exceeds dealership's standards for repair and order production while ensuring high CSI ratings Qualifications Automotive Repair / Service Advising experience Ability to work independently and be self-motivated Take-charge customer focused attitude focused on outcomes and high satisfaction Strong organization skills, able to multitask, and can manage time to meet frequently changing deadlines in a fast-paced environment
Responsibilities
The Service Advisor is responsible for identifying, documenting, and selling necessary maintenance and repair services to customers. They must compute costs for parts and labor and ensure high customer satisfaction ratings.