Experienced Credit Officer at Multimedia Technology
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

13 Jan, 27

Salary

85000.0

Posted On

15 Oct, 26

Experience

18 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Insurance

Description
  • Key ResponsibilitiesManage a portfolio of customer accounts, with responsibility for the timely collection and management of outstanding debt.
  • Take ownership of debtor ageing, maintaining the AR ledger and regularly reviewing aged debtor balances and collection priorities.
  • Assess customer risk and perform credit analysis, including evaluating the creditworthiness of potential and existing customers and monitoring appropriate credit limits.
  • Manage complex and escalated collection matters, including payment plan negotiations and preparing write-off proposals where required.
  • Review and follow up new account applications to ensure completeness, accuracy and timely completion.
  • Ensure customer account reconciliations are accurate, current and appropriately maintained.
  • Process and reconcile daily incoming payments and cash allocations across multiple payment methods.
  • Manage and monitor COD accounts, ensuring a consistent and well-controlled process.
  • Take ownership of held-order reviews and order releasing in line with credit policies and customer risk.
  • Identify opportunities to improve credit processes, systems and workflows, and contribute to the implementation of continuous improvement initiatives.
  • Develop and maintain effective relationships with customers and internal stakeholders across the business.
  • Provide advice and support on credit-related matters to relevant internal teams.
  • Undertake general administrative and customer service activities, including re-sending invoices and responding to and resolving customer queries.

Responsibilities
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